Diaper bag comes with a 1 year warranty and a 90-day satisfaction 100% money back guarantee , if you're not completely satisfied, then CONTACT US and we will give you a 100% refund within 90 days of purchase. It is our intention to offer the BEST customer service on Amazon^ Diaper bag has separate storage pockets, you can take in the milk bottle, water bottle, baby clothes, baby diapers, towels and so on in different separate pockets^ Unisex design makes the diaper bag a nice choice for both mom and dad, no matter you have a baby boy or girl. It's not only a diaper bag when your kids are just little babies, but also versatile as a bookbag when the babies grow up, traveling backpack for family with toddlers, new mom and dad gifts, baby shower gifts, New year gifts for wife or pregnant friends etc.^ The internal pocket is very easy to wipe clean, you don't need to afraid of the spill of milk or water^ Wide opening design as well as the zippered flap in the back, convenient for parents to find out baby's items faster while keep the bag natty and well-organized. No hurry and no mess on the way to travel, shopping, etc. The padded foam adjustable shoulder straps will release the stress.^