Description
The Concierge
Condition: BRAND NEW ISBN: 9780471528937 Author(s): McDowell Bryson Format: Paperback Language: English Year: 1992 Edition: 1st Publisher: John Wiley & Sons Inc Pages: 256
Description: Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.
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