Payment Options

Purchases can be made with online banking ( Bank details emailed to winning buyers ) , Cash , Eftpos , Credit Card – Visa & Mastercard in store Please make sure when paying Bank deposit / online transfer that you use the Auction number as the Reference as this will slow down the delivery of your product if no such number is used.

Auctions bought on Saturday / Sunday or public days will not be sent out until the next Working day. Auctions need to be paid for within 5 working days from time of purchase unless otherwise agreed – in cases of the last item in stock and non payment after 5 working days from time of purchase the Auction will be Relisted . Purchases can be paid for in store during working hours only.

Pricing/Invoice:

We strive to price competitively within New Zealand but if you find the same product like for like on brand cheaper than ours let us know , chances are we may be able to better or price match. All prices are NZD GST inclusive and invoice given on request.

Product is shipped courier with tracking number same working day funds showing in our account.

Orders are only shipped Monday to Friday.

Company Name:

Hotrod Heaven Ltd

Shop Address:

48 Custom Street Ashhurst

Phone:

06 3545595

Fax:

0276188375

Opening Hours:

Monday – Friday: 8:00am to 5.00pm Saturday & Sunday: Closed

Returns

Goods will only be accepted back for refund under these terms:

1. Returns within 7 days of delivery will be accepted back
2. All freight charges are to be met by the customer and not refundable
3. Goods bought at a special or promotion price will not be returned for credit
4. The original invoice must be returned with the goods or proof of purchase
5. Goods returned must be clean , undamaged , not fitted or used and in unmarked factory packaging

Warranty

If the Product is faulty or damaged upon delivery please notify us within 7 working days and we will strive to fix the issue . If a replacement part cannot be supplied then a refund will apply. If the part has been self damaged/abused this is a warranty void. Electrical items are excluded from the above unless proof of fitting from a registered motor industry professional. Warranty does not cover Labour costs. Warranty items are Return to base only at your cost – this is non refundable.