Turbo 4X4 Australia

We accept payments through Ping. Ping allows you to pay instantly for your purchases by credit or debit card or bank deposit on Trade Me. And We now also accept payments using Afterpay.

Shipping Cost Shipping cost will be calculated at checkout automatically.

Shipping Method We use Auspost EMS to deliver orders. When we dispatch your item to you, an email confirmation will be sent. If possible the item will be left in a secure location at the address specified.

Shipping Times Most orders are dispatched in 1-2 business days. ETA should be around 5-10 business days.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mailto:turbo4x4australia@outlook.com. Please note that returns will need to be sent to the following address: [PO BOX 138, Sandown Village, VIC 3171]

If your return is accepted, Please send the product back to the address above, as well as a copy of your purchase invoice. All Returns will be subject to a 20% restocking fee. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mailto:turbo4x4australia@outlook.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at mailto:turbo4x4australia@outlook.com.

Whether you have a question about our Trade Me store, our products or anything else - we'd love to hear from you.

Please email our Customer Service team.

Customer Service

Email: mailto:turbo4x4australia@outlook.com.

Mon - Fri 8.30am - 5.00pm