Caravan Connection

Cash & Eftpos: We accept cash and eftpos payments when picking up purchases from our shop. Internet banking: Bank: Westpac Account Name: caravan connection NZ Ltd Account number: 03-0905-0538040-000

Reference: Auction Reference number and your name

Shipping Timeframe:

We use a range of couriers to ship your goods all over the country depending on location and size.

A tracking number will be emailed to the buyer when available Generally your orders will arrive in 1-3 working days, please add an extra 1-3 working days for Rural Delivery

Shipping Charges:

All shipping/handling charges are stated in the auction details. Please ensure that the correct shipping option is selected when completing an order! Selecting the wrong option will cause delays in getting your order dispatched.

All Larger items are sent via Mainfreight, this can take an extra day or two.

It is written on as part of the description for any item with a longer delivery time frame.

We will ensure that our obligations under all New Zealand Acts are met. If a product develops a fault within its warranty period, we will arrange to have it repaired or replaced by the manufacturer/supplier.

If you should need to return a product, please do so within 7 days of receiving your order.

All returns must be in the original unopened / undamaged packaging that they were received in. Shipping charges will not be refunded in this case.

Please note that we will not, as a standard matter of course, offer a refund or exchange if you have changed your mind or chosen incorrectly. Please ensure that you select your products carefully and that they are compatible with your requirements prior to buying.

If a product appears to be faulty please contact us immediately so that we can exchange it.

Phone: 03-465 1510

Opening hours

Mon to Fri 10am - 4pm Saturday 10am -1pm CLOSED Sunday