Payment in full is required prior to cutting, collecting, ordering any goods Qcard terms have a minimum spend of $1000, subject to approval and T&C’s AfterPay and Ping Payments on TradeMe are available for most items, please check each listing for the payment options available at the time Cash or Credit card in store or direct deposit is available

We use several courier and shipping companies, we will always ensure we use the most cost-effective option for your freight

Each product sent out will be assigned a tracking link which will be emailed to you.

For large freight/bulky items we use Team Global Express, these heavy and bulky items will be sent to the closest depot near you, this is depot delivery and so you will need to arrange to collect from the depot.

You will be issued a consignment number when its picked up and you can track your shipping here:

https://fasttracker.teamglobalexp.co.nz/

All manufacturers warranties will apply if applicable and will be stated on the listing if provided.

There is no recourse on stock/factory seconds, clearance/discontinued stock or end pieces, we will try and ensure all seconds have the description of the fault or defect on the listing.

You are welcome to make a time to view product prior to purchasing.

We are committed to meeting our obligations under the Consumer Guarantees Act 1993

All product needs to be returned to us (at buyers cost) for inspection prior to issuing refunds or replacement products.

Company Name: Devon and Patterson Flooring Ltd

Company website: http://www.devonandpatterson.co.nz

Showroom, Outlet store, and pickup address: 63 Kenepuru Drive Porirua 5022

Phone: 044776650 0800 37 29 68

Trading hours: Monday to Friday, 8:30am —5:00pm Saturday, 9:00am – 3:00pm

We will endeavour to respond to any emails and questions same day except for the weekends.