Payment Instructions:

An automatic email will be sent to all winning bidders within minutes of the auction closing and unless alternative arrangements have been made, payment is required within 3 working days of the auction closing.

No goods will be sent until full payment is received. Please note that payments into our account can sometimes take a couple of days to show at our end (particularly if you make a payment over the weekend, or around a public holiday). If you would prefer to collect, then payments can be made at the time of collection.

Payment can be made by bank deposit, credit card, paynow, or if collecting then eftpos or cash are also acceptable.

Collection of goods

You are welcome to collect items from our showroom. All collections are only available from our Panmure location. The address is 1B Tainui Road, Saint Johns, Auckland but we ask that you do phone first on 09 570 8962 to arrange a suitable time.

Collections are Tuesday –Friday 9am – 4pm and Saturday 8.30am-11. 45pm

Layby

We do offer a layby option on all purchases. You will need to pay at least 10% of the total cost (with freight) within the first 3 days, with each payment of no less than 10% of the original amount, per week, and paid in full within 10 weeks. Once the goods have been paid for in full, then they will be released. A Cancellation of the agreement by either partie may occur during this period. If by the seller within the first 10 weeks a full refund will be given. If by the purchaser then 15% - 30% of the total value of the purchase at the time could be held to cover such expenses as , Storage ,administration and communication , Site fees such as Tradme, the possible devaluing of stock over this period, and the loss of sales due to running out of stock for other customers. If the goods are not paid for in full at the 10 week mark or no payments have been received from the buyer for over 14 days , the seller may cancel the agreement and charge these fees listed above, with the remainder being refunded.

Cancellation Costs

Administration costs will Apply, if the sale is cancelled by the purchaser, which was agreed to by Fitness World NZ at the time.

Finance

We do offer a finance option on all goods over $400. You must be over 18 yrs and be subject to all normal lending requirements. Finance is through Gilrose Finance. When doing so, add in the amount you wish to finance (based on the product we sell) and our name Fitness World NZ Limited. If this is during working hours, we will get back to you within an hour.

You do have the right to cancel the agreement within the first 5 working days but will be charged a fee between 10% - 20% the price of the goods, to cover costs. You will also need to return the product or pay for this to be done at your expense as we will not arrange this for you.

Apply for Finance or see Rates here

Banking Details

Fitness World NZ Limited ANZ - 06 0257 0153475 00

Where possible, we ship goods out on the same day as we see your payment. Deliveries require a signature on arrival and nothing is sent via standard post. If you will not be home between 9am – 5pm, Monday – Friday to take delivery, please either give us your work address for delivery, if this is practical, or give us drop off details that we can pass on to the courier, e.g. leave on the deck around the back, behind the shed, etc., or request that they phone prior to delivering. Delivery within the North Island without any issues will normaly take between 2 – 5 working days to arrive and in the South Island normally between 3 – 6 working days.This is a guied only. We use a very good network of freighters so you can feel confident that your goods will get there in good order but if you do experience any problems then please contact us and we will follow this up for you. We will also combine freight wherever possible so please ask for a quote. Most new products purchased will need assembly as they can't be freighted to you otherwise.

Goods for delivery to your home leave our Warehouse Tues - Friday, not on a Monday . If you buy something from us after 4pm on a Friday it will be next sent on the Tuesday

Any damage or loss to goods by shipment must be first reported to the driver, then to Fitness World NZ that day.

You will only have 7 days to make a claim against Fitness World NZ for loss or damage

Collection of goods

You are welcome to collect items from our showroom. All collections are only available from our Panmure location. The address is 1B Tainui Road, Saint Johns, Auckland but we ask that you do phone first on 09 570 8962 to arrange a suitable time.

Collections are Tuesday –Friday 9am – 4pm and Saturday 8.30am-11. 45pm

Feedback

Please view our overwhelmingly positive feedback, received thru trade me over the years. We work hard to make sure our customers have a positive experience when purchasing thru us and so would ask that you email or call us to resolve any problems that you may experience before placing any negative or neutral feedback. Negative feedback will not help resolve an issue but a phone call or email will.

Privacy

Under no circumstances will we pass any of your details on to a third party, all information supplied to Fitness World NZ Ltd is considered private and confidential.

Limitation of Liability

Buyers should read any instructions and take all necessary care and precautions prior to assembly of any equipment.

Fitness World NZ Limited shall, in no event, be liable for any indirect, special, incidental or consequential damage arising from the purchase, hiring or service that's offered at any time.

Company Name:

Fitness World NZ Ltd

Area:

Saint Johns

Hours:

Saturday 8.30 - 12pm

Location:

1B Tainui Road, Saint Johns, Auckland

09 570 8962

Opening Hours:

Tuesday - Friday: 9am - 4.30pm Saturday: 8.30 - 12pm

Please phone prior to visiting the Saint Johns showroom.

All new products come with a minimum 12 months back to base warranty (excluding second hand products). Some products may carry more than 12 months warranty but this will be stated in the applicable advertisement. Defective products must be returned to Fitness World NZ as we will not collect or pay to do so. A warranty does not apply if the damage is caused through improper use or used in a commercial situation. All warranty claims must be accompanied by a valid Fitness World invoice or proof of Purchase. Your Warranty or Free Lifetime servicing is not Transferable to any third party.

Commercial meaning = In use by more than 4 or 5 people which is not in a home situation, like a work place gym ,apartments or housing block, schools, Studio ,or the equipment is used for the purpose of generating some sort of monetary gain.

All 2nd Hand equipment we sell comes with a 3 month warranty.

All Warranty's are void unless the goods and the delivery costs are paid for in full.

All query's and claims regarding any mistakes in the wording of any advertsing by Fitness World NZ must be done within first 28 days of Purchase

Free Lifetime Servicing

We offer free servicing (Not parts) for the lifetime of that new product you purchase from Fitness World NZ LTD Please note- we will not come to your home to do this so the machine will need to be delivered to 1 B Tainui Road Saint Johns, Auckland . No Limits on how many Service's - but you will need to provide your Invoice or Proof of purchase to receive this offer. Like the Warranty, This is not Transferable to a third party.

Money back guarantee

Some products listed for sale have a 10 day money back guarantee, not all of them. Please note it must specify this in the Advert or on the Product to apply, otherwise you will not have the right to claim this. This Guarantee is only valid for customers who have not seen the product in person and have chosen to buy over the internet or phone. If claiming this, you must have collected the machine from Fitness World NZ or have had it delivered. You must have used the goods first, then you must return the product within 10 days ( We will not collect and arrange this for you ) and pay for any freight expenses incurred. In the case of a Finance Agreement you took out to buy the products, and we still haven't been paid , you will still be liable for the freight content if you choose to return the items.