Hobby Station

-Pay Now

-BANK TRANSFER:

If you would prefer to pay by bank transfer or deposit straight into our bank account then please put the order through and select the "Bank Transfer" option. Please quote your Order Number and your account name when you choose to pay in this way.

Our Bank account details as follow:

Bank : BNZ

Account name: HOBBY STATION LTD

Account No. 02-1256-0040318-000

GST: All prices displayed on the website are in $NZD and include GST.

All orders placed will be processed the following business day after payment has been received. Please allow 1-2 business days for delivery of merchandise (it will take 2-5 days for rural delivery). We are using Fastway Couriers.

Please Note if your shipping address is within Auckland, your non-courier bag parcels (these do not include courier bags) will be send by Now Couriers.

SHIPPING COSTS will automatically be calculated in your shopping cart as you process the order on this web site.

NO SATURDAY DELIVERY.

Please make sure the parcel is in good condition, and no damage caused by courier before you sign for the parcel. We won’t accept any claim for damage or loss once parcel has been signed for. If you found the merchandise has been damaged when you receive the parcel, please take a photo if you can, and return it to the driver, and don’t sign for it.

Repair and Warranty

In accordance with the Consumer Guarantees Act, we are here to make sure any products we offer can last for a reasonable period of use. In line with the nature of products we provide, we provide ONE MONTH manufacturer's warranty with all purchases. For products under warranty we offer free repair. If we cannot repair it we can offer a free replacement. For customers who need to ship in their product, courier your item at your own expense and we'll send it back at our expense.

Tampering or modifying the product voids the warranty. Our manufacturer's warranty ONLY covers damage due to faults in the product. Our manufacturer's warranty does NOT cover damage due to user mistakes, accidents, crashes, etc.

If you purchase any of our products, it is assumed that you have agreed to these terms. If you feel this is unreasonable, feel free to contact us to discuss extended warranty options.

RETURNS POLICY:

Please contact us directly first when you have any problems with your purchase from us.

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt of goods. If you need to return the faulty merchandise, repack the product and all accessories that may have accompanied the original shipment in the original packing materials and enclose a letter of explanation. Returned products without a letter of explanation or missing accessories may not be accepted. Original shipping and handling and return postage charges will not be refunded. Return shipping cost is the responsibility of the customer.

Defective merchandise will be exchanged for same or similar products if returned within 14 days from the date of shipment.

Non-defective products are subject to a 10.00% re-stocking fee. All returned products are evaluated thoroughly before a final decision is made.

Contact phone:

09 265 1041

Showroom/goods pickup:

3/103 Cryers Road East Tamaki Auckland

Opening hours:

Monday - Saturday 10.00am - 5.30pm