Payment Options

• Cash
• Internet banking
• Bank Deposit
• EFTPOS
• Credit Card (via Trade Me Pay Now or PAYMATE)

Bank: Bank of New Zealand __Account Name:__Full Throttle __Account Number:__02-0820-0096087-000 Reference:(auction number OR your Trade Me username to identify your payment)

All orders will be shipped within 24hrs after receiving payment.

Pick up is more than welcome.

During public holidays and weekend, nothing will be shipped. You will have to wait till the next available working day.

DAMAGE OR LOSS IN DELIVERY We are not liable for goods damaged or lost in delivery however we would gladly help or offer advice within our ability, please do inform us of the incident immediately.

GST Tax Invoice

We are a registered company and will provide a GST tax invoice at your request.

Privacy Policy

Privacy is important. We will never pass your personal information on to any third party. You can by with confidence from us.

Trade Me Feedback

We will place immediate feedback once the payment has been verified. We hope you would reply with a feedback to us once you have received your product.

Terms and Conditions

Please read through our Terms and Conditions prior to purchasing or placing a bid as all sales are final and non- refundable. If you require any further information or wish to clarify any points, please do not hesitate to contact us. We will be glad to assist you in any way possible.

Please conclude any clarification prior purchasing or bidding as all sales are final and non-refundable

• We will not refund if:
• You simply 'change your mind'
• Item was 'not what you expected it to be' or 'not what you imagined it to be
• Items are sold as is Sale/Clearance Items
• If there's any dispute, we will handle the situation fairly into a win-win situation
• Customers are entitled to a full refund if product received is not as described on auction page
• We will post a positive feedback for every successful transaction
• Please email us to resolve any dispute prior posting a negative or neutral feedback, we consider the transaction finalized once a negative feedback is posted. Further assistance or facility will automatically be withdrawn
• Customers are required to report to us any defective product between 7 days from date of received
• We will replace a brand new unit with shipping at our cost for DOA product (Dead on Arrival)
• All our product comes with 1 year manufacturer/distributor warranty (Otherwise stated no warranty)
• Customers are required to ship the product back to us for any claims of warranty (at customer's cost)
• We will inspect all returned products. If product found to be defective due to improper installation or misuse, the warranty coverage will be decline automatically

Company Name:

Fullthrottle Performance Ltd

Address:

266 Neilson Street, Onehunga, Auckland
Phone:

09 6342152

Fax:

09 6342155

Mobile:

021 337 917 027 746 1353

Warranty Policy

All of our products warranty period is stated in the auction details. We provide 6 months warranty on all our products.

Return Policy

Customers are entitled to a full refund if product received is not as described on auction page.

Goods are not returnable if you change your mind.

We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:

• Item is damaged
• Item is defective
• You notify us within 7 days
• If your item is unable to be replaced we will offer you a refund

We will do our best to resolve any problems as quickly as possible.