STA Parts

Please pay by bank deposit using Internet banking:

Bank Name: ASB

Account Name: Segedin Truck & Auto Parts Ltd

Account number: 12-3110-0044390-00

Otherwise, payment can be made by Cash, credit card or eftpos at our retail store.

Please ensure the auction number is used as a reference against the deposit. If you do not put the auction reference number against the deposit this will take longer for your goods to be dispatched.

Payment must be made within 5 days of auction/sale finishing. It can take up to 48 hours for transferred funds to clear. We will send the purchased items as soon as the payment has been cleared in our account. Please note that payments made over a weekend may not show in our account until Tuesday morning. Public holidays also may add an extra working day.

The majority of our smaller items are shipped via overnight on New Zealand Couriers or if larger items via a 2-day truck service, once full payment (including any additional freight costs) has been cleared.

Delivery to rural addresses and remote areas can add additional cost to the delivery price quoted and customers who live in these regions must let us know and also be aware their delivery times may be longer. Also please let us know if you have any special delivery instructions.

Please open and inspect all parcels before signing for the courier delivery and if damaged in transit please ensure the courier has recorded this and notify us immediately.

Buyer’s Responsibility

If you require any further information or wish to clarify any points, please contact us before bidding as all sales are final and placing a bid implies you accept our store policies.

The Buyer is responsible to ensure that the goods are correct and suitable prior to fitting.

Goods will not be accepted back for refund if you have changed your mind or because the item was not what you thought it was or what you expected it to be. Please choose carefully as we are unable to exchange/refund product once you’ve received your order unless we have made a genuine mistake in our description (and yes, we are human) or where your request to exchange is covered by the NZ Consumers Guarantees Act.

If you think you have a case for a genuine exchange request then please email us first before sending your goods back to us as it may get declined and returned to you. Please note products returned to us for an exchange must be done so within 10 working days of delivery AND must be in a resalable, unused condition with packaging undamaged.

All freight charges are to be met by the customer and not refundable.

Goods bought at a special or clearance or promotion price cannot be returned for credit.

Out of stock While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfil your order. If this should occur we will contact you and offer either a replacement or a full refund.

Feedback We will place feedback on completed auctions and appreciate if you could also place feedback once you have received the goods. Please email us to give us an opportunity to resolve any dispute rather than posting a negative or neutral feedback.

Copyright All photographic material we list remains the property of Segedin Truck & Auto Parts Ltd and shall not be copied or used by any other party.

Privacy We respect privacy and confidentiality and your details will never be provided to a third party.

Company Name:

STA Parts (Segedin Truck & Auto Parts Ltd)

Shop Address:

53 Andrew Baxter Drive, Airport Oaks, Auckland

Phone:

09 256 1120

Fax:

09 256 1122

Opening Hours:

Monday – Friday 8.00am – 5:00pm

Saturday 9.00am – 1.00pm

Goods, unless stated otherwise, are warranted to the specifications listed in our adverts, and to perform the tasks for which they are intended, and for the specified warranty period. Some items are not warranted unless proof of fitting from a qualified automotive technician. This will vary depending on the product purchased, if unsure please ask before bidding.

Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Warranty does not cover damage from user abuse, accident, wear and tear, lack of maintenance, inappropriate or improper operation/installation, modification or alteration of product or any attempt to repair the product. Warranty does not cover labour costs. Warranty items are to be returned to STA Parts at your cost – this is non refundable.

If a product is found to be faulty we must be immediately notified via email and the product must be returned to us for inspection at customer’s cost and we will strive to resolve the issue. We will repair, replace or refund product at our discretion.