My colleagues Andy, Marno, Mark, Matt, Peter and I work fulltime from our shop - we sell and service Macbooks and Macbook Pro's mainly but also Imacs, Ipads, Iphones and other Mac gear. We do NOT offer software support sorry, that's not our thing :)
Most of our Iphone repairs are same day service!
Awesome prices on Macbook pro hard drive and Ram upgrades, right up to 1Tb SSHD hybrid drives, or SSD drives too.
I pride myself on having great dealings with people and making sure that you, the customer, is happy with what you have got from me.
I joined Trade Me in 1999, and in the last few years as we have grown, we have been able to join the TradeMe TopSeller program, guaranteeing you, the customer service and satisfaction quite a bit above your average TradeMe seller.
There are few people with my feedback on trade me at all, and to still have no negative feedbacks after 7000 trades (and we are not talking $10 trades) has meant really putting in the hard work - not everything goes perfectly all the time, but it's how you sort it out that you get judged on!
I provide what I believe to be an excellent service, and compared to some Mac service agents in NZ my prices are VERY competitive to say the least..
| Attribute | Value |
|---|---|
| Business name | MyDevice |
| Location | Ahuriri, Napier, Hawke's Bay |
| About | We have been working on Apple computers for 15 years & have a broad knowledge starting with iBooks and going through to current iMacs and Macbook Pros |
| Services offered | We offer sales, upgrades & repairs of MacBooks, MacBook Pros, Iphones to iMacs. |
| Areas serviced | We are based in Napier but do courier NZ Wide, you can see from my feedback how well this works. Over 7000 trades and NO negative feedbacks!! |
| Availability | We are available usual business hours and answer emails/questions really quickly. We stay away from the computer in the weekends and evenings :) |
Reviews
t********t (762 Monday, 27 April 2020Bought a replacement battery for my MacBook Pro, top quality product and top quality service. Thanks guys.
Trader responded Monday, 27 April 2020Awesome, glad we could help!
s*****l (83 Sunday, 15 March 2020Thank you Harry and Mareno again for you prompt, efficient,affordable, service , all the A+++++ ,s wal
Trader responded Monday, 27 April 2020Thanks for the lovely review!!
m*********j (644 Monday, 25 November 2019Fantastic service everytime,right part,right fit and tx for holding on to the part for me ,tx for your patience. A++++++ for these guys tx Harry/Marno and the rest of the team. Have a merry Christmas and A prosperous 2020 tx Angelo (messenjahdj)
v***a (188 Saturday, 29 June 2019Highly recommend this store - really quick and efficient and honest with what repairs you do and don't need. If you have a Mac hardware problem then send it to these guys!
Trader responded Saturday, 29 June 2019Thanks Valmai!!
m*********j (644 Wednesday, 19 June 2019Hi tx Hary,Marno and Team got my macbook air replacement keys promptly,installed it and macbook air good as gold. Tx for the speedy service and always replying to my emails if parts needed or if im just enquiring. A++++++ for services and customer care and Highly recommended. Always a pleasure dealinging with you guys. tx -messenjahdj- (Angelo)
s*****l (83 Friday, 17 May 2019Thank you Harry,,Floyd, for your prompt and efficient good service,,as usual Highly Recommended AA+++ much obliged wally
n*****a (45 Friday, 15 February 2019Took my MacBook Air in for a new battery and they replaced it on the spot within 5 minutes. Very polite and friendly. Answered all my dumb questions with patience. Highly recommended.
Trader responded Friday, 15 February 2019You beaut. Always happy to help!
r*******s (193 Friday, 23 March 2018great backup service on Trade me sale. MANY THANKS
g******d (71 Monday, 5 March 2018I asked the question and had the answer the next business day.Many thanks for the advice and the option of purchasing direct the item you were unable to supply.I can understand why you get rave reviews, very professional in your dealings with the public.
m*********j (644 Wednesday, 1 November 2017Excellent service,fast post and even gave me some extra "parts". Tx so much ill utilise your service again. Keep up the good work/services NZ need more people like you guys. regards -messenjahdj-
b*********t (403 Tuesday, 29 August 2017Once again a great outcome Thanks A+++
1*************m (174 Wednesday, 18 January 2017Wow!!! I could say, that they think of everything, including the friendly service and advice.... or I could just say "Wow!!" SO pleased i did business with these folks. HIGHLY recommended!!
b*********t (403 Wednesday, 14 September 2016Customer service the best Thanks Marno Super fast upgrade I will certainly be back A+++
h*******e (106 Friday, 15 April 2016Very cool, friendly and capable dudes. Have fixed and upgraded my macs with great awesome sauce.
p****n (3 Friday, 12 February 2016Just wanna give a belated thumbs up for the quick service rendered to me for a replacement Macbook Pro fan back in 16 Apr 2015!
1***1 (255 Wednesday, 16 December 2015You have amazing reviews and your photos are great,just wondered if photo 3 was your front desk consultant!! Such an expressive cat! Absolutely appreciate the detail that you include with your trademe adverts too.
Trader responded Wednesday, 16 December 2015Yes, he is definitely one of our PR people, and has had a few threats of kidnapping along the way too! Thanks!
s******7 (27 Monday, 23 November 2015Excellent service !
n*****d (14 Friday, 6 November 2015Brilliant service. The unexpected inclusion of specialist tools was greatly appreciated.
f*****a (1104 Thursday, 22 October 20153rd time trading with Harry and Co workers, bought MacBook Air and extra ram for desk top. very efficient service and very reasonable pricing,will defiantly Trade Again.
h*******e (106 Thursday, 15 October 2015Top bunch of friendly dudes who were super awesome with how they kept me updated, repaired my mac, installed a new fast drive, and were a pleasure to deal with. Really reasonably priced too. A+++++
k***g (421 Thursday, 9 July 2015Great guys very helpful with good aftersales service!
t*********e (28 Tuesday, 7 July 2015These guys are truly excellent, I would highly recommend. Came to them with an issue and they were more than happy to help and extremely reasonable. Great service and great people.
c*********e (42 Monday, 6 July 2015changed
Trader responded Friday, 3 July 2015We have checked all our emails and don't see anything from you - posting a negative review when you haven't heard anything is probably a bit harsh? You can try giving us a call? Regards, Harry
j*********3 (710 Thursday, 25 June 2015the guys were very good and fair priced when i came to reparing my broken laptop much cheaper than the company in hastings is, and are very quick and were willing to repair and hold on to my laptop until i could find the money to pay them at no exrta charge, will be using them again
g****c (208 Saturday, 31 January 2015Harry and the guys are simply fantastic. My MacBook graphics chip failed exactly when everyone is away on holiday. I txt Harry and got an answer straight away (he was on holiday! - sorry Harry ;). It gets better ... they rented me a replacement Macbook (whew!), got the graphics fixed, and upgraded the RAM in mine while they had it there. These guys know their stuff, they're polite, unflappable and customer focused. I can't say enough about them, except that my Mac is better than before! Thanks.
a********6 (16 Tuesday, 18 November 2014You an not reasonably fault these guys at all. Wife cooked her laptop Harry and team fixed it and made it better than before for less cost than the last guys who just reloaded software and fixed nothing! I unreservedly recommend Harry and team! Best I've ever dealt with! Don't waste your time with anyone else! Michael voice
1****c (563 Monday, 10 November 2014my Macbook is like a laptop on steroids! The fast delivery and quality of this product is outstanding, many thanks to Harry and band of merry men.
g**6 (195 Friday, 29 August 2014I purchased a Macbook off Harry 18 months ago. This morning I had a problem, so I called him - instead of getting me to send the Macbook back he talked me through fixing the problem on the spot ... and wouldn't take any payment! You wouldn't get this service from anyone else. Harry - you're amazing and your feedback is testament to this. I wouldn't shop anywhere else - ever!
s**k (1570 Wednesday, 27 August 2014Very happy thanks - A MacBook Pro, destined for scrap, is now back to life again. Cheers!
p******5 (118 Friday, 4 July 2014Simply brilliant , would definitely use again . Has helped resolve a potential major issue /calamity with my iMac ( purchased elsewhere ) quickly and economically and in this case they have not benefited at all financially . Simply they were just happy to help. This just demonstrates their integrity and professionalism. Would not hesitate to recommend to others .
n**d (361 Thursday, 22 May 2014Great guy.. quick responce to email and really helpful.. also amazing price.
j*********g (201 Friday, 9 May 2014Dealt with Harry through email. He was super fast in replying to my enquiries and had my replacement part on the way to me promptly. Saved me a great deal of time and money from dealing with retail repair stores in Christchurch. Will be my go-to Apple team from now on! Thanks guys!
s******1 (388 Wednesday, 30 April 2014very happy with prompt replies and service - thank you and keep up the great work!
n******e (11 Friday, 18 April 2014very friendly very helpful, quick trader! will continue to support, more business in the future! thanks heaps!
r*********s (1259 Tuesday, 1 April 2014quick and easy to deal with. cheers!
s********n (6856 Thursday, 20 March 2014For mac repairs, service and upgrades there is no better place than here. Fast, friendly and very knowledgeable. Cheers, Norm
n*********1 (115 Saturday, 15 March 2014Thank you so much Harry & team! LOVE the new Mac Pro and thanks for the easy and friendly trade- even though it took me a while to get around to it! Glad I chose you for the job & am definitely recommending you in future :)
n****t (819 Saturday, 15 March 2014My experience with this trader was identical with all the other feedback that I read prior to asking Harry to install some upgrades to my MBP... absolutely outstanding. The price was sharp, the service lightning fast, the communication impeccable. One can trade with confidence when trading with Harry Machiela; I don't think you'll be disappointed. Anything Apple, look no further.
d********w (1596 Monday, 27 January 2014Genuine and honest trader. He stands by his warranties and is genuinely focused on customer care and satisfaction. Cannot recommend him high enough and will be using his services again in the future. Thanks again Harry!!
f*****a (1104 Sunday, 26 January 2014First time Tradeing with Harry,quick and efficient service and very reasonable pricing,will defiantly Trade Again. A++++
g******0 (1005 Wednesday, 20 November 2013We all hear of businesses where it is said they go the added mile. Not where this business is concerned They go hundreds of miles to please their customers and their level of service is absolutely outstanding. Whatever I say could never be a BIG ENOUGH recommendation.Thank you Harry and the team for making this person a very happy apple man .
4*4 (23 Tuesday, 12 November 2013Absolutely fantastic! I am very impressed with the service I received. Thank you :)
l***********3 (626 Thursday, 19 September 2013Absolute brilliant service! Had my Macbook Pro HDD upgraded by Harry, very reasonably priced and terrific service.
-****- (93 Wednesday, 18 September 2013Great service, fantastic communication and competitive rate. Would definitely recommend and use again. Thanks :)
s*********e (145 Wednesday, 21 August 2013Excellent service, communication and price. Speedy job at an unbelievable price, would definitely use again.
g********e (316 Wednesday, 21 August 2013Thanks Harry and team again first class service . Great communication extremely prompt service sent computer from Whangarei to Napier on a Saturday received back on the Wednesday following. I bought the computer from Harry 18 months ago no better place to buy a Apple computer what he says is what you get perfect descriptions of the computers couldn't be more happy Cheers Harry
a*v (94 Friday, 28 June 2013As always great, fast and friendly service, realistic advice and a pleasure to deal with!! I have no hesitation in recommending Harry and Andy to anyone with a problem with their Mac and know what they sell is what is advertised and at at a fair price!!! Honesty is hard to find and these guys are totally dependable, no B_ll ity!! Thanx Guys Regards Alan
t********h (291 Monday, 8 April 2013Thanks Harry for your prompt, friendly and cost-effective service! My Macbook Pro feels like new again - I'm sure I'll be back to use your expertise!
k**********s (583 Friday, 5 April 2013Just had a new screen glass fitted to my 17 in Mac book pro. While there he added some RAM. I am very happy this was done quickly and with no fuss SO HAPPY THANKS HARRY. And the price was right. Brilliant service.
t******5 (798 Monday, 7 January 2013I've dealt with Harry for a number of years and can't recommend him highly enough! If you need advice, parts, repairs or a complete laptop or Mac desktop, these guys are the best! Check the feedback, it speaks volumes, if hazza can't help you, nobody can!