Careers advice

What to do when you make a mistake at work

How do you acknowledge making a mistake at work?

What do you do when you make a mistake at work?

1. Take a moment

Take a minute to process what has happened.

2. Maintain perspective

3. Own what happened

4. ...but don’t go overboard with the apologies

Apologise, but focus on how you're going to make things right.

5. Work on the recovery

6. Learn from it

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