As an ‘in trade’ seller, what are your delivery obligations? | Trade Me

repair the damage within a reasonable time frame or replace the damaged goods or refund the buyer in full.

have the damage repaired elsewhere and the seller covers the cost or reject the goods and have them returned to the seller.

Other news you might like

Lost goods in the mail - whose responsibility is it to sort? Illustration of a yellow courier van behind some blue boxes.

What happens if a parcel goes missing?

What happens if an item goes missing while it's on its way to the buyer?

13 October 2023

Kev the Trade Me kiwi chasing lemons

Turning lemon trades into lemonade (wrangling lemon listers)

What to do when you've got a lemon seller

5 February 2021

ping by trade me

What is Ping? Why should I use it?

Ping is a payment platform that lets buyers pay sellers via a number of payment methods.

15 February 2023

© 2026 Trade Me Limited