Policies and rules

How we keep things fair for everyone. Access our site policies, banned items list, and government regulations for trading on Trade Me.

Trade Me rules

The framework for a fair marketplace. Learn about our stance on animal welfare, ticket reselling, and how third-party terms work.

A Griffon puppy wearing a light blue jumper in front of a red wall
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Animal welfare: Trade Me's approach

Learn more about what we do to help ensure animals are treated properly, and can find a happy life in a good home.

10 November 2023

A beekeeper tending to a hive
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Beekeepers required to disclose their registration number

Regulating the sale of bees, how Trade Me makes sure sellers are aware of their responsibilities as a beekeeper.

5 February 2021

A women looking at her laptop and holding a pencil.
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Parallel imports on Trade Me

Parallel imports bring healthy competition and provide variety in the range of goods available.

11 February 2021

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How third-party terms and conditions work on Trade Me

We usually don't enforce rules set by other companies, unless buyers are at risk.

11 December 2024

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Before you copy that image from Google....

Use your own photos and text in Trade Me listings to avoid breaching copyright.

11 December 2024

Banned and restricted

Know what's allowed. Check the list of items you can't sell, from certain dog breeds and ivory to specific plants and chemicals.

New building information rules – a woman working on a construction site
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Building product information rules and checklist

Find out about the new building product information rules and how to comply.

3 November 2023

plug unsafe new zealand
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'Foreign' plugs cannot be listed on Trade Me

Electrical goods with foreign plugs can't be sold on Trade Me

23 February 2021

Illustration of a police uniform on a yellow coat hanger.
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You can’t list emergency service uniforms on Trade Me

To keep everyone safe, you can’t sell emergency service uniforms or accessories on Trade Me.

14 January 2025

amber bead teething ring myth
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Amber beads and essential oils?

Find out why you can’t make unsubstantiated claims about the powers of amber beads and essential oils.

13 October 2023

Laser Kiwi flag – black background with a silver fern in the top-left, and a brown kiwi on the right, firing laser beams from its eyes.
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Can laser pointers be sold on Trade Me?

High-powered lasers can't be sold on Trade Me. Find out why, and what kind of lasers you can sell.

8 September 2023

Government Acts

Staying on the right side of the law. Guidance on the government Acts that affect selling items on Trade Me.

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How landlords can comply with the healthy homes standards

All rental accommodation listed on Trade Me must meet healthy homes standards.

31 January 2025

Two brown chickens with red combs and orange eyes staring down the camera lens
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Home made animal remedies are subject to the ACVM Act

Your home-made animal remedies must also comply with the Agricultural Compounds and Veterinary Medicines Act.

23 February 2021

Honey bee landing on the stamen of an open red tulip
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Guide to selling honey safely on Trade Me

Honey must comply with food safety standards and labelling and tutin compliance under the Food Act

10 February 2021

A collection of hard jaw traps
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Pest control: Selling traps and poisons on Trade Me

Some animal traps, baits and poisons are banned in New Zealand and on Trade Me.

26 November 2024

a women planting a plant in a pot
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What is the Plant Variety Rights Act? Why does it matter?

Some plants are protected by intellectual property rights, so you can't propagate them to sell

11 December 2024