Customer Service Officer - Christchurch 20/01
Madison
Listing Description
Description
Join our team as a Customer Service Representative!
Are you enthusiastic, proactive, and ready to make a real impact? We’re on the lookout for passionate Customer Service Representatives to join a dynamic, fast-paced contact centre in Christchurch. You’ll be employed by Madison and work closely with our onsite team at a large government organisation. As part of a dedicated team supporting a high-volume project, you’ll play a key role in delivering tailored solutions to customers through both voice and written channels. Every interaction matters and you’ll be the person who makes it count.
What’s in it for you? Your commitment to exceptional customer experiences, accuracy, and confident multitasking will set you up for success. We’ll provide full-time, paid training, giving you specialist knowledge and valuable public sector experience to boost your career.
Assignment Details
- Start Date: Tuesday 20 January 2026
- End Date: Friday 3 July 2026
- Hours: 40 per week
- Pay: $29.45 per hour + 8% holiday pay
- Location: Office-based, close to the airport
- Schedule: Training hours 8am to 4:30pm with a wider working window 8am – 6pm with 2 weeks’ notice if a change of shift is required.
- Training & Support: Comprehensive onboarding and ongoing guidance
What We’re Looking For
- Excellent verbal and written communication skills
- Confidence navigating multiple computer systems on dual screens
- A positive, proactive approach to work
- Strong listening skills and the ability to assess situations and provide effective solutions
- Flexibility and adaptability to handle a diverse range of queries
Sound like you? If you’re available for the full duration of the contract and eligible to work in NZ, click Apply Now!
We’ll be screening applications as they come in so don’t wait!
Application details
Madison
Madison Recruitment was founded in 1998 to do business differently in the recruitment industry.
Our underlying premise was simply, “to be good to do business with”. Employers needed a local provider who could customise a solution that would meet their needs, who could deliver with pace and do so with personality.
More than 25 years on, and we have grown to over 50 staff across six key locations. We are part of the Accordant Group – the largest recruitment company in the country and the only recruiter listed on the NZX. Our vision of “delivering the right people with care, energy and innovation” has built an award-winning company. One we’re very proud of. We would be delighted to have the opportunity to show you why we believe we’re good to do business with.
