Office Administrator

• Permanent, full-time position commencing ASAP
• Invercargill based
• Great team culture Aquaheat Facility Services Limited trading as C H Faul is a premier provider of facility maintenance services, being well funded and 100% New Zealand owned and operated, with over 70 years of history providing a comprehensive range of facility maintenance services to a selected range of local government, commercial, industrial and infrastructure customers throughout New Zealand. Our team provide HVAC Mechanical, Boiler, Gas, Plumbing, Drainage, Electrical and Carpentry services to a variety of major clients.

We are seeking a highly motivated and experienced Office Administrator to join our team located in Invercargill, Southland. Reporting to the Administration Supervisor, responsibilities for the role include:

• Coordinate and schedule service appointments
• Be a central point for receiving and responding to telephone calls, email requests and correspondence related to the provision of services
• Plan, organise and prioritise workload in order to meet strict deadlines
• Assist the team to run a cost efficient and cost-effective service delivery where we meet all the Key Performance Indicators
• Creating purchase orders and receipting of supplier invoices
• Timesheet processing for service technicians
• Customer invoicing
• General administration and clerical functions
• Working under high pressure and dealing with conflicting priorities.
• Assisting with accounts payable and accounts receivable queries
• Assisting other team members when and where required
• Contributing to a professional, positive, friendly and supportive environment

To be successful a candidate will require the following qualifications and experience:

• ​Relevant tertiary qualification or 3 to 5 years' experience in a service operation
• Strong excel skills
• Computerised Maintenance Management System knowledge is required with experience in Pronto being an advantage
• Great data entry skills with a high attention to detail and 100% accuracy
• Prior experience within a trade service or facilities management environment
• Coordination of service technicians and/or subcontractors in the field
• Customer service skills
• Planning ability – Ability to prioritise workload
• Effective communication skills

We are looking for someone that has a positive attitude, is a quick learner, has a genuine belief in providing excellent customer service and is highly motivated with a "can do" attitude.

C H Faul as part of the Horizon Energy Group takes pride in its commitment to the health and safety of all its stakeholders. It has well-developed processes and procedures in the principal areas of safety leadership, risk management and worker participation.

To support this, you will have excellent communication and problem-solving skills, sound industry and product knowledge, be safety focused at all times, possess a high degree of initiative, able to think clearly under pressure and most of all be a team player.

Applicants must be legally entitled to work in New Zealand.

All successful applicants will be required to undertake a pre-employment medical and drug test.

We can offer a challenging position with competitive remuneration and additional employee benefits which include Paid Birthday Leave and Life and Critical Illness cover.

Applications close on Friday, 3 April 2026