Centre Administrator (BestStart)

Centre Administrator Positions – BestStart Montessori Rongotai & BestStart Montessori Kilbirnie

20 hours per week – Monday to Friday mornings (one role per centre)

BestStart Montessori Rongotai and BestStart Montessori Kilbirnie are growing, and with that growth comes the need for dedicated administrative support at each site. Until now, both centres have shared one administrator. We are now recruiting two Centre Administrators, one for Rongotai and one for Kilbirnie, each working 20 hours per week across five mornings. These roles will ensure both centres have the focused support needed to provide exceptional service to our teams, whānau, and tamariki.

About BestStart Montessori Kilbirnie

BestStart Montessori Kilbirnie is the only Montessori centre in Wellington catering for children under two. With excellent teacher‑to‑child ratios, small class sizes, and regular excursions to Kilbirnie Park, the library, Rita Angus, and the local fire station, we provide a nurturing environment where young children thrive. Our well‑established team of six Montessori‑trained teachers has strong relationships with families and the wider community.

About BestStart Montessori Rongotai

Guided by our philosophy of Kotahitanga, Manaakitanga, Mohiotanga, our Rongotai centre is located near Wellington Airport and supported by a full team of Montessori‑trained teachers. We have strong community connections and enjoy excursions to local shops, banks, retirement villages, the nearby primary school, Te Papa, the Botanic Garden, and more. Our recent ERO review reflects our commitment to quality and care.

Why Join BestStart?

We are committed to being a progressive and adaptable leader in the ECE sector, where our people are recognised for the positive difference they make. Our benefits include:

• National Support Team
• Whare Ako online learning platform
• Career development support
• $2000 referral bonus for referring a qualified teacher*
• Discounted childcare

Health and Wellbeing:

• Subsidised health insurance*
• Free annual flu vaccinations
• EAP counselling
• Wellbeing programme
• Sick leave available from day one
• One week additional leave after 10 years of service

About the Role

As a Centre Administrator, you will be the welcoming face of the centre each morning and a key support to the Centre Manager and teaching team. This role is essential to ensuring we meet Ministry of Education requirements and deliver exceptional service to our families. Your responsibilities will include:

• Providing warm, professional customer service to whānau
• Managing bookings, enrolments, and parent queries
• Maintaining accurate parent accounts, direct debits, and payments
• Meeting daily, weekly, and termly administrative deadlines
• Supporting occupancy management and roll projections
• Ordering stock and supporting centre operations
• Assisting with rosters
• Managing debt and account follow‑ups
• Supporting ratios in the morning when required
• Contributing to a positive, welcoming centre culture

You will also receive ongoing support from our National Admin Support Team, including training and helpdesk assistance.

What We're Looking For

A candidate who:

• Communicates clearly and works well in a team
• Is compassionate and respectful towards whānau
• Understands accounts processes and customer account queries
• Learns quickly and is highly organised with strong attention to detail
• Is proficient in Excel, Word, and Outlook
• Delivers outstanding customer service and is willing to go the extra mile
• Presents professionally and brings a friendly, positive attitude

How to Apply: Click Apply Now to join a team that values growth, collaboration, and the joy of supporting early learning. We look forward to welcoming our new Centre Administrators to BestStart Montessori Rongotai and BestStart Montessori Kilbirnie.