Administration Assistant

Administration Assistant

Mental Health Addictions Services

Taranaki Base Hospital, New Plymouth

Permanent 1.0 FTE (80 hrs per fortnight) position

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a full time Administration Assistant working as part of our reception team for Community Mental Health Outpatients department. This role is often the first face to face contact someone has with our Mental Health service, as such were looking for the right person to meet and greet people experiencing mental health distress or illness along with their whanau. A genuine caring and warm personality is a must, along with patience, calm demeanour and resilience to engage with people where theyre at.

This role works alongside a back-office admin assistant/typist and closely with the administration Team Leader and is also responsible for managing outpatient clinics for our Consultant Psychiatrists as well as other Community Mental Health staff among other things.

Please click here to view the job description

About the Team/Service/ Location

We can offer you a welcoming and supportive environment with a team that is committed to ensuring you are successful in your role. We will also provide a comprehensive orientation process when you start so that you become familiar not only with our service but also the wider mental health sector in Taranaki.

For more information on living and working in Taranaki click here

About you

Preferred candidates will have the following:

• Excellent customer services skills, communication skills under pressure and flexibility to manage difficult situations calmly and professionally
• Proficient IT skills, especially in Microsoft Office (Word, Excel Outlook)
• Experience learning and navigating IT based systems, with preferred experience in a health care setting
• Significant general office based skills and experience
• Sound knowledge of Equity principles, a commitment to bi-culturalism and demonstrable application of Te Tiriti o Waitangi obligations.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by Monday 25 May 2026. If you have any questions about the role, please contact Tayler Everett at tayler.everett@tdhb.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.