PAYMENT OPTIONS All purchases require Auction number and name for our reference. We have no way of knowing who has paid for an item as many of our products are priced the same. It will slow down how quickly you will receive your Trade item if we do not have the correct information.

We take the following forms of payment:

• Direct credit to our Bank Account.
• Credit Card, EFTPOS.
• We also accept Q Card, Farmers card, GE Creditline Card, but goods must be collected from in store.
• FINANCE AVAILABLE TAP - Must be arranged prior to purchase. If you buy now or have an Auction finishing on Sunday or a public holiday, we will contact you on the next working day.

Bank Account details as follows: 02-0191-0247945-001 BNZ, Manukau

SHIPPING We use Castle Parcels for all shipping. We aim to get the goods out of the store 24 hours after we have received payment.

Pick up is more than welcome.

During public holidays and Sundays, nothing will be shipped. You will have to wait till the next available working day.

RETURN POLICY Goods are not returnable simply because you changed your mind.

We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:

• Item is damaged
• Item is defective
• You notify us within 7 days
• If your item is unable to be replaced we will offer you a refund We will do our best to resolve any problems as quickly as possible.

It is the customer's responsibility to return goods for any reason. If it is a warranty issue we will refund the freight charges once we receive the goods back.

PRIVACY POLICY Privacy is very important to us; we will never pass your personal information on to any third party. You can by with confidence from us.

TRADEME FEEDBACK We will place feedback once the goods have left our building and it would be appreciated if you could return the favor once you have received the goods.

FROM THE HYPER TEAM We work really hard to make your purchase quick and hassle free. If you encounter any problems we want to solve them quickly so please contact us right away. We want to keep you the customer satisfied.

HYPER Address: 434B Church St EAST, Penrose, Auckland Telephone: 0800 449 737 FAX: 09 5802401

Opening Hours: Mon - Fri 8am to 5pm Saturday 9am to 1pm