Payment instructions are automatically sent to winning bidders. We require that payment is made in full within 2 working days.

Payment Methods: We aim to be as accommodating as possible to our customers and accept various payment methods:

Bank desposit: Please follow the instructions on our payment email and remember to include the trademe auction number as a reference.

Credit cards: We accept Eftpos, Mastercard and Visa in store. We do not process Mastercard and Visa card payments over email, phone or fax.

Cash: We accept cash in store.

GST: We are a GST registered company and tax invoices are provided on request.

Deliveries will be dispatched by courier either the same day or the next working day after payment is received. Be aware that larger items can take between 2 – 5 days for the courier to deliver and it may take a few days for payment to show in our bank account.

We cannot deliver to P.O. BOX.

It is the buyer's responsibility to ensure that their delivery address is correct before making any purchase. We cannot guarantee the accuracy or be responsible for any delays if the buyer decides to modify their address after purchase, but we will try our best to assist.

IT IS THE BUYER’S RESPONSIBILITY TO CHECK PRODUCT FULLY BEFORE PLACING HIS/HER SIGNATURE FOR THE COURIER.

The Buyer must check the item(s) immediately after purchase / delivery and report any transit damage or faults by email within 24 hours of receiving the item. K Power Tools reserves the right to refuse courier claims that are made after this time frame.

IN NO EVENT, SHALL K Power Tools HAVE ANY RESPONSIBILITY AGAINST ANY SIGNED SHIPMENT.

Pickups: All our listings are IN STOCK and you're more than welcome to pickup at any time when we're open.

CASH, EFTPOS or CREDIT CARD is Available in Store.

In the very unlikely event of damaged or faulty goods returns must be made within 7 days. K Power Tools supply a repair, replace or refund your item (at our discretion).

Please note that we will not, as a standard matter of course, offer a refund or exchange if you have changed your mind or chosen incorrectly.

Please make sure the auction you have purchased is what you want prior to purchasing, read all relevant information on products and warranties, returns must be made within 7 days and the product is sent back to us at the "Buyers Expense". If in Doubt, please ask.

Once bid is placed, you have read and agreed to all our terms and conditions.

We always strive for 100% customer satisfaction and do our best to resolve problems as quickly as possible.

K Power Tools are not liable for goods damaged or lost in delivery but please do inform us of the incident immediately (Image and Description is required, or delays will be caused). We will place a claim application against your product, and replacement or refund for the product will only be given once courier settles the claim with us.

Please choose carefully before purchasing. If you have any questions, ask before purchasing, please do not purchase until you are cleared of all doubts.

Company name: K Power Tools

Address: 83A Springs Road, East Tamaki, Auckland

Phone: (09) 265 1866

Mobile: 027 920 1866

Opening hours: Monday – Friday: 8 am - 5:30 pm Saturday: 9 am - 3 pm

Location: https://www.google.co.nz/maps/place/K+Power+Tools/@-36.945304,174.89153,17z/data=!3m1!4b1!4m5!3m4!1s0x6d0d4d40d8bcd3f3:0xe396be14b5149465!8m2!3d-36.945304!4d174.8937187?hl=en&authuser=0

Thank you for choosing K Power Tools. We look forward to seeing you soon.