All items are dispatched from our Sydney warehouse via Australia Post / Fedex within 1-2 working days of receiving the order.

Standard Delivery timeframe is 3-8 working days to all New Zealand areas.

Damaged / Dead on Arrival / Incorrect Items Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right.

Change of Mind Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For change of mind returns, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging.

Warranty Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Sold and delivered by Timetech Pty Ltd (ABN 27 622 229 305) Timetech Pty Ltd is an Australian owned business. Our warehouses are located in western Sydney.

You will get factory direct prices on a massive selection of replacement batteries, chargers, accessories, laser toners and thousands of other items.

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.