Your order will be dispatched the same day if payment is made before the 11am cut off time. After this time, your order will be dispatched the next business day.

We will do everything we can to ensure quick and accurate delivery, If problems do arise, please contact us, and we will do our utmost to resolve any issues.

Australian Post Registered and Express Services are our prefered carriers. You will be required to sign upon delivery. If no one is present, a card will be left advising the nearest post office or depot where the item can be collected from.

Tracking details of your parcel will be emailed to you once your order has been dispatched.

All items are expected to be delivered in approximately 5-10 business days.

We are not responsible for any customs, import duties, brokerage fees and taxes. They are not included in the item price or stated shipping charges. Find out more at http://www.whatsmyduty.org.nz

Contact email - info@everythingcaravans.com.au

If for some reason your goods arrive damaged or inoperable, we will do everything we can to fix the issue. In this circumstance, please call us on (09) 909 78 78 (this calls us at our Melbourne Office) to arrange a replacement or refund.

If you wish to return the item for any other reason, we do allow this within 30 days. The customer is responsible for return postage to our warehouse. No refund or replacement will be given until we have received the returned merchandise. Returns that are damaged or soiled (including packaging) will not be accepted. The returned item must be suitable to resell.

Return address:

Everytihng Caravans 24 Eileen Rd Clayton South Vic 3169 Australia

Everything Caravans 174 Boundary Rd Braeside Vic 3169 Australia Open Monday to Friday 8am to 4.30pm AEST

info@everythingcaravans.com.au +61 3 9574 1900