unfortunately never received item as something was wrong with it, they tried to find a replacement but couldn't within my time frame. got a refund.

Never received product damaged and they didn’t send it

Don't waist your time with this seller. Listed something that wasn't even in stock. Asked for refund and took weeks to get anything. Read all other reviews, they speak for themselves

Unfortunately, due to a complete lack of correspondence and the refund not being issued as promised, I’ve had to initiate the Trade Me Resolution Process. This is incredibly disappointing, especially as my son had been saving up for this item for quite some time. I had hoped this could be resolved directly, but after repeated attempts to contact the seller with continual promises but no positive resolution, I’ve had no choice but to escalate it.

trade didn't happen and took 4 weeks to finally get refund .

Hey I haven’t received the Xbox I canceled it the correct way through trademe agers ago and said we weren’t going ahead with it and requested a refund but I haven’t been refunded and have still been paying for it through my afterpay just wanting them to reply to sort it out thanks Mike

LIAR LIAR LIAR - total BS from these scammers. See Reddit posts of many who have been screwed. No comms - only when chased. Never rx'd tracking numbers. Had to file a dispute so they refunded to keep TradeMe off their back. Ray has good comms skills when he actually does email, but thats a good CON ARTIST. Stay away people.

BUYER BEWARE!!!! Very poor experience. Item not sent despite multiple reassurances. Ordered 2 weeks before my daughter's birthday (shipping estimate was 3–8 days), but it never arrived. Communication was slow and only came after I chased them. Was told it would ship after the birthday—didn't happen. Eventually told they'd refund me, but even that was delayed until I contacted Trade Me directly. Would not buy from this seller again.

Please beware! Do NOT trade with this trader. Communication is only when there is money to be made. As soon as I finish paying, communication stopped via my purchase being sent out :( Havnt had this with any other traders!

Would not trade again with this company. Not only is there a lack of communication, but they do not meet timeframes provided on listings. I have been offered a refund due to the unsatisfactory service with this company & yet no one has got back to me to confirm the refund has been issued.

Great trade

DONT BUY

As of now {4 weeks since order was placed and payed for} have not received item nor any communication. It has now got the disputes department involved. At this stage I would stay clear of any trades with this trader.Thanks Ed

waited for 5 weeks...5 weeks!...worst service ive ever had...sorry guys just being honest

I first ordered my Xbox thinking I was getting my order in a week or so but nah turns out to be a month wait I emailed for a refund and they emailed back saying the Xbox was broken and I asked for my refund waited 7 days for my refund for them to message and say let trade me handle It I let trade me handle it I haven’t gotten my money and I’m getting pissed off where is my refund

2 weeks and no supply Communications have stopped Requested a refund.... not holding breath Deal with them at your peril There physical business address is a storage unit number in national storage building in ellerslie

thank you

Having problem getting it working

Haven’t received my battery been 2 month now and still nothing. DO NOT RECOMMEND THIS PERON

What a waste of time this trade was Waited almost 2 weeks to be told there was an issue with the console and would have to wait even longer for another one Requested a refund which took almost another two weeks to receive Buyer beware Trade me doesn’t care to do anything about this trader Disappointed with trademe need to sort this guy out Absolute waste of time

Received Switch and was wrong colour to the one pictured Also I didn’t receive this until 9 days later which is pretty slow Got it in the end hence neutral feedback

These people are scammers. I did not receive my purchase after weeks. Tried to resolve but they kept lying and giving excuses. I’m still waiting for my refund

these people are a scam. the contact number doesn't exist don't buy from them

Did not receive item. Have Asked trade me to step in.

Great customer support, when only part of my order was shipped the were really friendly and professional, product is also in very good condition