MyCustomCar accepts PayNow which includes Visa, Visa Debit, MasterCard and American Express via Ping

We offer Free Shipping for orders sending to New Zealand wide. All orders will be sent out via tracked Parcel post service via Australia Post.

The estimated delivery time frame for your order will be 7-14 business days

*Please allow additional time for rural deliveries.

**Please note: while we try our best to have your product delivered to you as quickly and safely as we can, once orders get picked up by our shipping partner, it is beyond our control over the delivery schedule. In the event of orders have not been received after the indicated timeframe, please do not hesitate to contact us and a solution will be provided.

We want you to be completely satisfied with your purchase. Our guarantee varies by fabric and product, you can find the guarantee period against each specific fabric/product as stated on our listings.

It is important that all returns are approved before sending back any goods. A Return Authorization Number (RAN) will be issued by a MyCustomCar team member to ensure the most efficient process can be provided.

All returns must clearly include:

• RAN
• Invoice / Order Number Reference
• Contact Name
• Phone Number
• Email Address
• Explanation of the problem

Should there be a problem with the fitment of your products for any reason, please get in touch with us first and we will be more than happy to help.

What is a Custom Fit Car Seat Cover?

Custom fit covers are made using a specific pattern for your vehicle. Our specialised pattern makers have physically gone out and measured the car seat and then made a seat cover that has been tested on the specific vehicle to make sure it is an exact fit.

Are your seat covers airbag compatible?

We manufacture all of our custom-made seat covers using a breakaway special thread and controlled manufacture method so as in the event of an accident, the airbag will deploy with no hinderance or obstruction from the seat cover. Completely ADR Airbag Compatible (LTNZ Safety Standards Approved)

How do I fit my Car Seat Covers?

Fitting instructions are included with the seat covers as well as a number to call if you have any problems.

What is the warranty on this product? And What does this cover?

The warranty varies by fabric and you can see the details against each specific fabric. The warranty covers manufacturing and material defects.

Got a question?

We are here to help!

Contact our friendly Customer Service team via:

Email: sales@mycustomcar.com.au

Phone: +61 (02) 9821 1066