NZMegabuy

1.Paynow Simplest way just follow Trademe checkout, however, please make sure add up the correct shipping fee in listing.

1. Bank Transfer

• Please pay the correct amount in order to speed up the process
• Please put your "Trademe user name”, " auction number "or “Invoice number” into the Reference field
• If the auction number cannot be fitted in, please make sure you put the full user name first

Bank Details Bank: Westpac Account Name: NZ Megabuy Account No: 03-0104-0602831-000

NZ Megabuy dispatches your purchases items in 1 working day after payment being received.

Items will be dispatched by either Fastway or Payport courier. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched.

1. DOA (Dead on Arrival)

We will replace your item if it is found to be Dead on Arrival (DOA) within 14 days from the date of dispatch.

Any DOA's must be returned back to us within 14 days.

Our Customer Service member will provisionally determine whether the Product is DOA.

Where a Product is provisionally determined as DOA we will arrange to replace the Product.

1. Faulty after 14 days from the date of dispatch (Normal Warranty Condition)

Under Normal Warranty Condition, we will be repaired or replaced at our discretion with no charge for parts or labour.

Replacement of the Product or a part does not extend or restart the Warranty period.

For an item needs to be returned after the 14 days from the date of dispatch, return postage will be at the buyer's expense

For assistance with warranty and returns please email us.

We will not accept the return of a product without approve from our Customer Service Team.

Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.

1. No refunds will be issued if the item arrives damaged, we will send a replacement.
2. No refunds offered if you have changed your mind about the goods.
3. No refunds are offered if the package not keeps in brand new condition.
4. No refunds are offered after 14 days.
5. Shipping costs is non-refundable.

1. We suggest our buyers to leave their feedback after their items are received.
2. We leave positive feedback for buyer after each transaction is completed.
3. Please contact us first to fix the problem before leaving a negative feedback (Negative Feedback cannot solve any problem).

We aimed to sell great products with warranty support where possible. All items come with 6 months warranty support.

Our Team Working hour:

8:30am to 5pm ( Monday to Friday) Close on Saturday & Sunday Close on Public holiday

Address:

P.O.Box 82255 Highland Park, Auckland New Zealand