We now accept pay pal for purchases as well as bank deposits

Payment: If payment of orders has not been made within 7 days of placing the order we will cancel your order.

Shipping is to New Zealand ONLY. We aim to ship your order within 24 hours after payment being received. An email will be sent to you notifying you when the order has been sent and will include the order details. Delivery is 2-3 working days nationwide (after payments have cleared) via PBT Couriers or NZ Post. Rural may take longer and is $5 extra. We do not ship to PO box addresses as these can't be signed for.If you live in the nelson/Tasman area or are passing through, please feel free to contact us 021 0634450 to view the full range of stock at 53 Quarantine Road.

Refunds will only be given in accordance with the consumer guarantees act and are subject to the terms and conditions of any manufacturers warranties that apply to the product. Refunds will only be given when the products are returned to us in as-new condition complete with undamaged packaging. Accompanied with an explanation for the return and the packing receipt. Return freight is at the purchasers expense. Faulty or damaged goods can be returned to us for review, simply attach a letter outlining the problem, with your receipt and we will review the product and either replace or repair the product or refund your money in accordance with the manufacturers warranties. Normal wear & tear is not covered by this. The decision to replace or refund on your product rests with Outpost Supplies New Zealand Ltd and it's suppliers. Alternatively you can contact us by email or phone to discuss the issue.Some products offer an unconditional product guarantee or lifetime warranty, these are normally at the discretion of the manufacturer or their representative. Where a refund is to be given on a warranty product, it is by the same method as the original payment was made.

Phone: 021 063 4450 Address: 53 Quarantine Road Annesbrook, Nelson 7011 Store Hours: Monday-Friday 8:30am - 5:00pm Saturday 10am - 2:00pm