RC High Performance Hobbies

International Shipping

We are specialist in international shipping and offer the lowest rates posible, we can ship to every single country, our online calculator will automatically work out the cheapest rate for you, Please note there are restrictions on some items and due to airline regulations these items are prohibited from international shipping. After your order has been dispatched we will email you the online tracking number and link to the couriers website for tracking.

RC High Performance Hobbies is an offshore business located in Australia and orders may incur NZ customs duty or tax. Find out more at https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/

RC HIGH PERFORMANCE HOBBIES TERMS & CONDITIONS:

All warranty claims must be handled through Rc High Performance Hobbies and not your hobby dealer. The product will need to be sent back to us at the BUYERS EXPENSE. We will cover the return cost if the product is covered by warranty.

Due to the Nature use of the product being a recreational item there is Limited 30 Day Warranty On it. Please contact office for more information. Parts that are not covered include. Drive train and suspension parts. Gears including spur, clutch-bell and others. Clutch & Clutch Spring. Pull Starters.

These warranties do not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

Examples : Product being used in dirt areas where stones can damage parts. Product being wet and causing damage to parts. Product being used in grass areas which has caused a problem. Product used for jumps that could break parts. Product being tampered with or modified in any way. Product hitting any object which may cause damage. Product engine not run in correctly. Please contact us if you have any concerns on the above examples.

Returns:

Rc High Performance Hobbies does not accept any returns if fuel has been put into the vehicle or if the vehicle has been used in anyway. New item returns are subject to a 15% restocking fee and all returned items must be in original packaging. Please include a copy of your invoice.

Delivery Policy:

Most order that are placed will be sent out within 36 hours and a tracking number is supplied. We do not ship weekends and public holidays. All our orders are sent with tracking details, We make sure everything is packed very well but damages or lost orders are not covered, If you need insurance to cover lost or damages while in transit please contact our office so we can quote you prior to placing the order.

Orders Outside Australia there may be government chargers. Some countries have import taxes on goods. We hold no responsibility on these chargers and this need to be paid by the buyer.

Rc High Performance Hobbies Management

sales@rchighperformancehobbies.com.au