Payments can be made through the Ping option, AfterPay and direct bank deposit.

Standard Shipping to NZ generally takes 1-3 weeks. Dispatch times are same/next business day.

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:

• We must be notified within 30 days of you receiving the item that you intend to return it. All relevant returns information will be provided at this time.
• The item must be returned at the buyers cost in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
• The item is securely packed to ensure it is received in original and re-saleable condition.
• The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received
• Do NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
• Handling fees will apply, to be deducted from the refund provided.
• If the item was sent with free postage, a 20% postage fee will be deducted from the refund amount.
• If the item was sent with paid shipping, the shipping cost is not refundable and no restocking fee will be charged.
• If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required
• For incorrectly ordered items we do not offer exchanges, it best to post the item back for a return and reorder the correct item at any time.

If you wish to take up this offer, please send us an email stating your order number, the item/s you wish to return, and the reason for the return. Our Customer Service team will respond to your email.

Contact us any time through TradeMe or via email on sales@remotepro.com.au. We can also be contacted by phone on +61731726844.