Sensor Pro

Purchases can be paid by the following: Cash Bank deposit Paynow / Ping Afterpay

Please make sure when paying by bank deposit/online transfer that you use the auction number as the reference. This will ensure your order is processed quickly as soon as we see the payment in our account. Sales made on weekends or public days (that you want shipped and not wanting to collect) will not be sent out until the next working day. Auctions need to be paid for within 5 working days from time of purchase unless negotiated at time of sale. Please ask for a GST Invoice if you require one.

Bank account: Sensor Pro Limited 12-3089-0414165-00

We ship all our goods using New Zealand Couriers and within 24 hours of purchase (working days only).

All items shipped have a track and trace number available upon request.

Delivery to rural addresses and remote areas is avaiable but customers who live in these regions must let us know and also be aware their delivery times may be longer (up to 5 working days). Also please let us know if you have any special delivery instructions.

Please let us know (residential address only) if you havent received the item within 48 hours we are happy to offer assistance and advice where possible. This makes it easier when trying to locate a missing parcel.

Pick up is available within or outside business hours including public holidays and weekends. We also can offer delivery in the Auckland region as one of our team is always out and about so prompt delivery can be arranged to you or a workshop / mechanic.

Where possible please give us as much information about your vehicle or the part you require to ensure that you will receive the right part.

Your purchase is covered by a minimum of the Consumer Guarantees Act 1993. However our warranty on some parts does extend past the normal 12 month period.

If you have an issue with a part supplied please contact us, we will be more than happy to talk over any issues and come to a solution that suits both parties. If we have supplied a part that we have said fits and it doesnt we will cover the cost of returning the incorrect item and endevour to supply the correct part at no further cost to you. We do however exercise our right to charge a 20% re-stocking fee if the part was purchased and incorrect for the vehicle without first checking.

Richard: 021 1170 495 (techinical help) Brydie: 021 159 5226 (sales)

Please note if you do not want to give out licence plate numbers / vin numbers on Trade Me or need to send photos of your part please send us a text and we can advise you of the next steps to take.

We are available 7 days a week and happy to take calls from 8am to 10pm - feel free to text anytime and we will respond when available.