Layby Terms:

Most items in our store can be put on Layby – customers are best to visit us to arrange any purchases.

Payment:

All items must be paid for within 3 working days of the auction being completed. We do not except payment on delivery or payment by Cheque. We except payment methods of cash, direct credit, eftpos, all major credit cards (Visa, MasterCard, American Express), Q Card, Farmers Card. All credit card payments are made over the phone or by you personally in the store.

When paying for goods, please identify your deposit with the stock number or auction number that appears on the ad from which you purchased. This will help us to readily identify your order, and ensure prompt dispatch. We frequently receive deposits, without identifiers, and we are obliged to place those funds into a suspense account until we are able to trace them, resulting in late delivery times. Thanks for your help in this regard.

Bankers:

Account Name: Southern Traders Trade Me A/c Bank of New Zealand Papakura Branch 02 0400 0269471 02 All direct credit payments are to be made to this above account

GST:

GST is included in all purchase prices, GST receipt will be forwarded with all goods if requested.

Delivery / Delivery Policy

We offer FREE LOCAL Delivery in the Manurewa area and we can also deliver to other areas ‘When we are in the area’ All delivery fees must be paid prior to delivery and the goods must be paid in full before delivery. The purchaser is welcome to collect the goods from our store during our operating store hours. Our delivery service is offered where there is clear and easy access to the requested destination on the sales docket. e.g. living & dining rooms, bedrooms, laundry or garage. We will not rearrange or dismantle furniture, remove doors, windows, door handles, doorstops etc to get the item’s you have purchased into your home. If the article will not easily go into your home we will leave it in an alternative place, e.g. the garage or carport. Our delivery service is to supply and deliver the item’s you have purchased to your address, unfortunately time does not allow for us to do more than this. It is your responsibility to ensure items will fit e.g. stove in space, lounge suite through doors ways, furniture up stairways etc. We will not return item’s to the store that you have purchased that do not fit into your home. When we deliver to your home all care is taken not to damage your property, but we will not be held responsible if any damage does occur. If you are not at home at the pre-arranged time for the delivery then we will have to charge a minimum of $55- to redeliver. (This even applies to goods that are sold with free delivery).

Conditions of Sale:

To the fullest extent permissible, we exclude any other liability for any items purchased from Chica Holdings

Definitions:

In these terms and conditions ST means Southern Traders

ROMALPA CLAUSE title of these goods is retained by the vendor until full payment is received

1 You must keep all Secured Property under your control at the address as ST approves. 2 Until you have paid in full for any furniture brought from ST you must not, sell, transfer or create another Security Interest or give up possession of the Secured property. Or do anything which might threaten ST’s rights to repossess them. Or take them out of New Zealand. 3 When ST is entitled to repossess Secured Property it may through its agents enter into any place where ST believes the Secured Property is held. You authorise ST and its agents to gain entry to the premises using any means deemed necessary to complete such repossession without in any way being liable to you or any other person. 4 ST or its agents may at any reasonable time inspect the Secured Property on giving reasonable verbal or written notice. 5 You indemnify ST and its agents against all claims, actions, costs and losses any of them may suffer or incur through the repossession or attempted repossession of Secured Property however arising. Whilst ST will endeavour to care for your Secured Property ST will not be responsible for any damage to Secured Property occurring during or after repossession.

Shipping:

All shipping expenses must be paid by the customer, every item shipped will be by track and trace. However we will not be liable for any lost items during transit.

Warranty:

All goods, unless stated otherwise, are guaranteed to fulfil the specifications listed in our ad, and to perform the tasks for which they are intended. We operate within the rules of the Consumer Guarantees Act, and we will provide a remedy under that act if the goods are faulty in any way. We firmly believe “the Customer is always right”, and will do our utmost to give the benefit of the doubt where possible and reasonable. All our new furniture comes with a written structural warranty.

Returns and Exchanges:

If you need to return your merchandise because the goods are faulty, you must contract us first by phone or email prior to returning any goods. We will require the auction number, date of purchase, contact phone numbers, address and detail information about the defects. Warranties do not cover damage if the goods are not used for the specified use or misused in any way.

Company Name:

Chica Holdings Limited T/A Southern Traders

Shop Address:

232 Great South Road Manurewa, Auckland opposite KFC

Telephone:

09 2670083 or 09 2670081

Fax:

09 2670082

Opening hours:

Open 6 days Monday – Friday 8.30am – 5.30pm, Saturday 9.00am – 4.00pm

We respect your privacy and confidentiality. Personal details you provide are treated with the utmost respect. We are aware of our obligations for the trust you place in us, and your details will never be provided to a third party.