Thanks for your business.

Payment Instructions

Payment Methods Accepted

Bank Deposit Please deposit payment (including shipping) into our bank account within 3 business days: Account name: Herd Investments Ltd ASB. Orewa, Account 12-3046-0259054-000.

Please include the TradeMe “P” reference number in your deposit details. It may take a couple of days to see your payment in our bank account due to bank clearance times.

Ping by TradeMe

Allows instant payments from your bank account, Ping balance, debit card, Prezzy Card or Visa/Mastercard/Q credit card.

After Pay

Using your Visa or Mastercard, you can make four fortnightly interest-free payments to pay off your purchase and received the goods immediately.

Thanks for your purchase and please remember to place feedback.

Privacy & Security

Your privacy is important to us and we will not do anything to violate your trust. We treat customer information as strictly confidential and so it is never revealed to third parties.

Thanks for your purchase and please remember to place feedback.

Kind regards,

The team at Sport Clearance Brand Outlet

SPORTS CLEARANCE BRAND OUTLET use “Go Sweet Spot” who are have partnered with some of New Zealand's most trusted shipping/courier providers. Through GoSweetSpot we can access services offered by all these providers, giving unlimited flexibility and the power to optimize your shipping process. Due to GoSweetSpot’s combined volume from over 2000 businesses, like ours, they have negotiated attractive rates that you benefit from. This lets us pick the best carrier for the situation - no matter what or where you are. Once we book your shipment, you will be emailed with you details so that you'll be able to see the status of your shipment by using the designated courier company’s web based tracking system.(Note: We ship to New Zealand only).

Shipment is made after payment has been confirmed.

Too ensure the upmost security, deliveries are made door to door and require a signature on arrival. If no one is home during the day then we recommend using your work address to avoid having to chase up the courier. Please be aware that if you have an existing ‘authority to leave’ with a courier company we may not be able to claim for breakages.

Small Goods of Low Value Small goods that will fit in a standard NZ Post envelope with a total sales value of less than $10 (including $2.50 postage) will be sent via standard NZ Post unless you request, prior to dispatch, a more expensive courier delivery.

Refunds, Returns & Replacements Sports Clearance Brand Outlet’s mission is to give you quality products at really low prices. To do this we try to keep all costs down including the cost of covering returns from our customers. We do not accept returns except where the basis of the return is covered by the Consumers Guarantees Act or Fair-Trading Act. So please choose your purchase carefully.

If the goods have been damaged in transit please contact us immediately so that a claim can be lodged. We ask that you check your goods in full within 24 hours of receipt so that we can instigate a claim with the carriers. We will need photographic evidence of breakage at this time. Please use your unique TradeMe “P” sales reference number with all correspondence.

A replacement item/refund will be sent/issued as soon as we have had notification from the carrier that the claim will be accepted.

Faulty goods may be required to be returned for inspection. If goods are found to be faulty we will either repair or exchange them for an identical item and refund the postage/courier cost that you have paid to return goods to us (equal to, but no greater than, the shipping amount paid at time of purchase). We will also send replacement item out free of post and packaging charges. If an item is not available, we will refund monies paid including shipping costs, or offer “goods to the value of” if preferred.

__How to make a Warranty Claim __ If you wish to return your product or require a replacement then the FASTEST way is to email us using the address available through your Trademe trade/sale, clearly describing your concern.

We will then check our records and contact you as soon as possible.

What is your despatch time? SPORTS CLEARANCE BRAND OUTLET aims to have your goods despatched within 3 days of your sale being made. This involves you, the buyer, and us working together remotely to achieve this outcome. Incorrectly spelt addresses and de-laid payments do contribute to making this aim difficult to achieve.

In the rare occasion of encountering a delay, SPORTS CLEARANCE BRAND OUTLET will advise you by email.

What if I can buy cheaper elsewhere? SPORTS CLEARANCE BRAND OUTLET aims to give you the best online buying experience. We are not here to rip you off. Give us the details of the price and we will meet the market!

What is your response time to queries? SPORTS CLEARANCE BRAND OUTLET aims to respond in 2 working days and often achieve a 24 hour turn around. If you have not received a response within this time frame, then please check your junk folder.

Who are you? SPORTS CLEARANCE BRAND OUTLET is a family run business with passion for the outdoors. Our team have experienced camping, tramping, hunting, fishing, water sports and snow sports with our family.

There is nothing like introducing a friend of family member to an outdoor activity they have not participated in before.

We know what it is like to try and make the $ stretch to achieve all those memory making activities and always have that in mind when setting our prices.

Why do you charge freight? After being in in commerce for over 40 years SPORTS CLEARANCE BRAND OUTLET have learned “there are no free lunches”. SPORTS CLEARANCE BRAND OUTLET would rather price our goods exclusive of freight so that you can compare our price with other prices that exclude “door to door freight”.

Thank you for taking the time to read our TradeMe information! There is nothing more valuable than a satisfied customer. SPORTS CLEARANCE BRAND OUTLET value repeat business and SPORTS CLEARANCE BRAND OUTLET will strive to make your purchase as easy and painless as possible, so you will come back the next time you have a need.

“Sports Clearance Brand Outlet” was previously trading on TradeMe as “Hamills.Manukau” (and you may still see reference to this name on TradeMe) and is an operating division a New Zealand owned company. Contact with us can be made by using the email address available through the Trademe trade/sale you have made or will make.

Questions relating to the product should be made via “Question and Answers” link found on the TradeMe product page.