We accept payment by Pay Now and Internet Banking.
Any “Pick Up” purchases must be paid for and cleared by Accounts before they will be released for Pick Up. Payment instructions are automatically sent to you at the time of purchase. Please ensure that you use the auction number as a reference on bank deposits to avoid confusion.

Most Items are shipped from our Auckland store in Wairau Valley, however, some products will be sent from one of our other 5 Stores. This is so we can bring you the FULL range of all our amazing products. Please allow up to 2-5 working days for delivery. Please note, purchases are sent every Tuesday or Thursday, however, if you require urgent delivery simply let us know and we will get it sent out straight away J

We sell top quality products at amazingly low prices, unfortunately some mistakes do happen.

All products carry at least a 12 month warranty.

We stand behind our products and work hard to ensure we bring you quality products at the best prices. However, if you do purchase a product from us that:

Is faulty (through no fault of your own) or is not of acceptable quality Has defects that were not obvious or we did not bring to your attention

Firstly, please contact our Sales Team on 07 220 9985 within 30 Days of your purchase to clarify details of the return. In the first instance we will either replace or repair the product; otherwise a refund will be given.
In all cases, you will be required to provide your receipt as proof of purchase.

Please choose carefully when purchasing the following products, as we do not offer a refund on these items unless the product is significantly faulty:

Underwear, Swimwear or any clothing of Personal Nature. Bedding accessories, including pillow and mattress protectors. Prepaid vouchers or gift cards. CD, DVD or software (if the security seal and/or shrink wrap is broken) Cosmetics & fragrances. Jewellery Mobile phones, prepaid starter kits or other activation products. Personal care merchandise. Any food product. Costumes Hazardous Materials Flammable liquids or gases

If you simply change your mind or ordered the incorrect product size you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Company Name:

Sunny's Variety Stores

Company Mail Address:

Attn: Online Sales Team

7 Cherokee Place

Mount Maunganui

Phone:

(07) 220 9985

Contact Hours:

Mon-Fri 9am - 4pm (We do not operate on weekends or public holidays)

Our policy is same day personal response to emails and questions, Monday – Friday. On weekends and public holidays they are answered the following Working Day.