We accept payment by credit/debit card via PayNow & AfterPay.

The Fight Factory uses DHL E Commerce for New Zealand deliveries, please allow 4 - 7 days for delivery.

All orders will incur a $14.99 delivery charge.

The Fight Factory cannot offer our usual flat rate/combined shipping on Trade Me as it is not an option on the Trade Me platform.

In the unlikely situation that you wish to return your goods, we will accept the return of goods sent back to us within 30 days. We are not able to accept the return of used goods.

We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post. We do not cover return postage costs.

Exchange: For product exchanges, please place a new order for the correct item and return the old item for a refund. Address for Returns/Exchange: The Fight Factory 8 Prime Street Thomastown Victoria, Australia 3074

Our hours of operation are Monday to Friday 9am to 5:30pm (Australian Eastern Standard time) excluding public holidays.

All prices are in New Zealand dollars ($NZD).

All products 100% licensed and brand new, there are no replicas, copies or used items.

All Items are new in original packaging, some with tags, some in boxes or plastic.

All orders not paid within 3 days will be cancelled.

Customer service

All emails, questions & queries will be answered ASAP.

We strive to reply to all emails but in the event that you have not received a response within 24 hours then please check your junk box, spam & pop-up filters, or just message again, we may have missed it.

Established in 2009, The Fight Factory quickly became Australia's leading Fight store.

Our headquarters is located in Melbourne AUSTRALIA - and we have over 100,000 satisfied customers from all around the globe!

Store Hours: Monday to Friday 9am-530pm Saturday 11am-3pm

Phone: +61 3 9 464 4666

Email: info@thefightfactory.com.au

Postal Address: The Fight Factory 8 Prime Street Thomastown VIC 3074 AUSTRALIA