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12:57 am, 27 May

Archive for Site status announcements

Problems Listing Boats

Written by Matt in Site status at 7:35 pm, Wed 23 May

We're aware of an issue that is preventing people from listing in the "Boats and Marine" category. Our Tech team are working on a fix and hope to have it sorted first thing in the morning.

We apologise for the inconvenience.

Site Issue

Written by Matt in Site status at 6:57 am, Tue 22 May

We had an issue this morning between 6:44am and 6:54am where some people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 6:45am and 7:15am by one hour.

Apologies for the inconvenience.

Email Delays [Resolved]

Written by Matt in Site status at 12:20 pm, Wed 2 May

Update (4pm): We've identified and fixed the issue, all mail is now being delivered normally. Thanks for your patience.

We are currently experiencing an issue which is causing a delay sending emails to some of our members.

We are working on the problem and hope to have a resolution soon. More...

Payments problem: Visa credit cards

Written by Paul in General, Top Seller and Site status at 9:29 am, Fri 9 Dec

Update, 9:48am: This issue has been fixed. Apologies for any inconvenience.

*****

We understand there is current a problem with the credit card processing network for Visa. This is causing some credit card transactions to be declined. The banks are aware of the issue and are working to fix it. If your credit card is declined please try again shortly.

Site Issue

Written by Matt in Site status at 2:00 pm, Wed 7 Dec

We had an issue today between 1:38pm and 1:48pm where logged in people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 1:38pm and 1:48pm by one hour.

Apologies for the inconvenience.

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