Scam email circulating

Written by The Trade Me team in General at 12:00am, Fri 3 Mar 2017

There’s a scam email circulating from ‘’ (not us) that asks you to download “Orders from Trade Me”.

It's a scam and contains a virus if you click on the links. If it lands in your inbox, don’t click on any links and please delete it immediately.

What if I’ve clicked the link?
If you’ve downloaded the link in the email, you’ll need to take some steps to protect your computer. Check out this help page for some info on how to do this.

How do I spot these emails in future?
We’re working to shut this email down as soon as possible, but if you receive another one in future, the first thing to check is what email address it comes from. If it’s not from an ‘’ or '' email address it’s not us.

Our Trust and Safety team also have some more information on keeping yourself safe online. Check out their latest blog.