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Description
SLAM: Service Level Agreement Model Mathew Dickerson
It's the revolutionary model that is being used by thousands of SMBs to secure greater levels of Managed Services revenue.
It's the Service Level Agreement Model!
This book outlines what a modern IT business should look like and why it should look that way. It gives you practical tools to help transform your IT business from break/fix to a modern Managed Services business.
Written by a leader in the IT field with real world experience in business transformation, this book is aimed at making implementation easy for businesses that have not yet established Service Level Agreements or for businesses that want to refine an existing model.
Start making your business work for you with a guaranteed constant recurring revenue stream that delivers benefits to you and your clients. Join the thousands of IT Providers across 12 countries that are already enjoying the benefits of SLAM in their business.
Put into practice today's winning strategy for achieving growth in Managed Services revenue.
Paperback, 2008 , 307 pages, very good condition
Fast Shipping in New Zealand! Happy Combine Shipping!
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Shipping & pick-up options
| Destination & description | Price | |
|---|---|---|
| Nationwide 7-10 days, Rural | $12.00 | |
| Nationwide 3-4 days, Express | $7.00 | |
| Combine with another item you've paid shipping on | $1.00 | |
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