Aqua Fun

All orders are shipped from either our Auckland store or our Auckland warehouse:

Pickup / Click & Collect

Free from our Auckland store

59 Nuffield street Newmarket Auckland Pickup between 10am and 3pm Monday to Friday

SUP Boards, Kayaks

North Island $39 flat fee direct to your door.

South Island $49 flat fee direct to your door.

Accessories

North Island $9 flat fee direct to your door.

South Island $9 flat fee direct to your door.

Boats

North Island $99 flat fee direct to your door.

South Island $99 flat fee direct to your door.

Please allow 7 days for delivery and up to 14 days for rural orders.

Any inquiries about your order, please contact us.

Please note;

We cannot ship to PO Box addresses. We do not ship to international addresses.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the

receipt or proof of purchase.

To start a return, you can contact us and we will assist you in a speedy, easy return.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.

Questions about our products? Want to know more on the in's and out's of inflatable SUP Paddle Boards, Kayak's or Boats? Contact our friendly knowledgeable team today and we'll help answer any question you may have.

STORE LOCATION / HOURS

59 Nuffield Street, Newmarket, Auckland

Mon - Fri: 10am - 4pm Sat - Sun: 10am - 3pm

PHONE

Our Sales team is available between 9am and 5pm from Monday to Friday. Phone: 027 411 2323