Trademe Ping

Payment Instructions are automatically sent to all winning bidders after auctions closed and we ask that payment is made in full within 3 working days unless other arrangement has been made with us. Please ensure that you include the correct Trademe auction number or Trademe user name on all deposits to avoid confusion.

It may take a couple of days for your payment to appear at our end due to bank clearance time.

We ship NZ Wide mainly via NZ post or AU post. It would be preferable if you provide a non rural address as it costs more and it takes a longer time to ship to a rural address. . We will email you the tracking details after purchase.

Returns We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Warranty 1-3 months depending on the item.

Warranty does not cover:

• Incorrect assembly, misuse, abuse or use of a product for which it was not designed
• Neglect and careless storage
• Unauthorised repairs