Echo Tech

Bank: BNZ

Account Name: E Waste Solutions Ltd

Account Number: 02-0108-0428500-00

E Waste Solutions T/A CR Tech

5 South Park Place, Penrose, Auckland, 1061 Auckland New Zealand

Please ensure the auction number is used as a reference against the deposit. If you do not put the auction reference number against the deposit this will take longer for your goods to be dispatched.

Payment must be made within 7 business days of auction/sale finishing or goods will be relisted

At Echo we aim to provide the highest level of service. For this reason we have carefully chosen our logistics providers ensuring on-time delivery of quality products.

The times given below are usual delivery windows. Sometimes due to unforeseen circumstances i.e road closures, road accidents or weather conditions delivery times may vary.

Parcel freight Usual parcel courier for items purchased via Trademe or Webstore Freight Provider Castle Parcels & Post Haste

Delivery Window 2-3 Days North Island 3-4 Days South Island

Pallet freight Usual pallet freight for large servers / racks purchased via Trademe & Webstore

North Island Freight Provider Mainstream Freight Delivery Window 2-4 business days

South Island Freight Provider Bascik Transport Delivery Window 2-5 business days

Signature

Shipping does not include Signature! Please advise in delivery notes if signature is required. If item is being delivered to a business, please provide the business hours.

If you have received an item by freight or courier, please ensure there is no damage to the parcel before accepting it.

If you experience problems with your item after receipt, please inform us by email as soon as possible and we will repair/ replace/ refund your item according to our obligations under the Consumer Guarantees Act.

http://www.consumerprotection.govt.nz/

Eco Tech ltd deals in re conditioned and repaired second-hand computers, laptops, IT and communications equipment.

As such if there is a return for a faulty product and we are unable to repair it on site with the parts we have available we can offer a full refund or a similar value product of your choice. We do not have a large supply of spare parts for repairs on hand and do not order new replacement parts for faulty units.

Our products are priced to reflect this.

Please note we do not have to give you a refund, repair or replace your purchase if you:

• change your mind
• break your item accidentally or on purpose
• take your purchase somewhere else to be fixed before returning it to us.

If you have any enquires please feel free to call us on 09 525 5518.

Auckland: 5 Southpark Place, Penrose, Auckland 1061 Wellington: Unit 2, 101 Gracefield Road, Lower Hutt, Wellington 5010 Phone: 09 525 5518

Please note that stock is kept across both our Auckland and Wellington sites. If you’re interested in viewing an item please get in touch via phone to discuss specific auction items before visiting our sites.