Electronic World

We accept payment via cash on pickup, bank deposit, Ping, Pay Now and Afterpay.

Payment shall be made at the time of purchase or by contacting our sales office and arranging the appropriate payment method. No goods shall be shipped until payment is received and confirmed as correct.

We use overnight delivery on all orders that fit into a courier bag and placed before 3pm. Other Larger Items: North Island is 1-2 working day delivery South Island is 2-3 working day delivery

All items carry a 12 month warranty unless stated otherwise.

If a product is found to be faulty at time of purchase or within the specified product warranty period from the invoice date Electronic World will cheerfully replace it at no extra charge. This offer is conditional on the product being returned with the invoice relating to the purchase. Electronic World cannot be held responsible for goods misused or damaged by the customer. If posting or couriering the product back to Electronic World or place of purchase please ensure that the product is suitably packed, with all accessories and original packaging if possible. Cost of postage is for the customers care for the returned product only.

Claims & Returns

All claims must be made within 7 days of receipt of goods and accompanied with the invoice relating to the order. We will replace/credit goods damaged in transit only if the damage has been noted on the delivery docket of a freight agent commissioned by us relating to that claim. Electronic World are under no obligation to accept returns where no fault lies with Electronic World. If we choose to accept claim from the customer, the product must be returned in original packaging as new, show no signs of wear include all original packaging, accessories (e.g. power adapters, straps, cords etc.) and paperwork (e.g. owner’s manual, warranty card, etc.). You are responsible for the goods until they safely reach our warehouse and deemed by Electronic World as re-saleable upon sight of goods returned. Battery cells - In any case where a defect due to unfitness for the purpose as specified on the Electronic World website, Electronic World will replace these within a period of 7 days from the date of purchase. Battery cells that are damaged or low voltage due to tamper or modify to fit with purpose such as weld spot, soldering etc are not under the warranty. Electronic World only guaranteed for battery cells un-tampered with or sold as per advertised or as original supplied.

If you change your mind regarding the purchase of goods after you have placed your order with us : You can notify us by email before we have dispatched the goods to you; or

Where goods have already been dispatched to you, you can return goods you have ordered to us for any reason at any time within 7 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a refund of the amount paid or an exchange credit as required. The rights to return the goods to us referred here do not apply to products has been used or opened from the original packaging.

Our Trade Me page is managed Monday to Friday 10.00am – 5pm. We will endeavour to answer all questions, emails and winning auctions within the same working day. If an auction is won after 3pm contact may be made the following working day.

GST TAX INVOICES:

We are a GST Registered Company and a GST Invoice will be provided with every sale.

FEEDBACK

Our feedback gives you good assurance about our products, and services. We will place a positive feedback once the payment is received and your item(s) is despatched with courier tracking number. Every positive feedback is valuable, if you are unsatisfied with your purchase, please contact us before placing a neutral or negative feedback. We will try our best to resolve the issue.

Company :
Electronic World Ltd

Business Hours:

Monday to Friday 10am to 5pm Saturday: 10:00am to 4pm Sunday and Public Holidays : Closed.

Office :

10a Maurice Road, Penrose, Auckland 1061

Postage :

PO Box 42-112 Orakei 1745.

Phone :

0800 10 15 98 / 09 930 8810 / 022 341 5950

If you have urgent job or emergency requirement, please text on 022 341 5950. If available we are happy to help - This is for emergency/urgent requirement only.