NZBike

We Offer Ping & AfterPay as payment options

GST invoices are sent with orders.

Our products are dispatched from our warehouse located in different parts of New Zealand, and we put in every effort to ensure swift delivery to your doorstep. As soon as your payment is confirmed, we'll send out your item(s). Please anticipate a delivery timeframe of 5-8 working days, with potential additional time for rural addresses. If you require expedited delivery, let us know, and we'll do our best to get it to you promptly.

Free shipping over $139.

Please note that we are unable to deliver to PO Boxes. If delivering to a company address, kindly include the company name, and providing a phone number is helpful, as couriers may encounter difficulties locating you.

For the safety of your item, we always dispatch with a signature-required courier. However, if you prefer non-signature delivery, we can accommodate that request, though any loss will not be our responsibility.

We offer a 21-day return policy, which means you have 21 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

Please note that several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. You can always contact us for any return questions

Address:

21A Sheffield Crescent, Burnside, Christchurch.

Phone:

(03) 366 3000

Opening Hours:

Mon - Fri (8.30am - 5.30pm) Sat (8.30am - 2.00pm)