We can accept all payment methods approved by TRADE ME, such as visa, master card, afterpay, etc

OWEITE_LIVING will deliver the goods in 1-2 days and provide the tracking number. The carriers are NZ POST and Aramex NZ, which will take about 5-10days.

Change of mind: OWETE_LIVING will provide a 14-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the order being received at your expense. The item must be returned with all the original accessories and packaging.

Dead on Arrival (DOA) or Faulty Item Cases: OWETE_LIVING will provide a 14-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).

For any products, activated units will not be eligible for returns for a replacement or a refund under our 14 Days Return Policy.

Question: When will it be shipped?

Answer: We will process the order on the same day or the next day, and provide the tracking number to TradeMe on the same day.

Question: What can I do if not satisfied with the product after receiving it.

Answer: We will have a dedicated customer service for you to deal with the problem, if you really do not like the purchase of products, we will provide return or refund services.

If you have more questions, please contact us through our store page, we will solve it for you as soon as possible, thank you!