What payment methods do you accept?

We accept payment via Pay Now and Afterpay.

Can you offer a cheaper price on bulk orders?

No, sorry, but we do work hard to ensure that the lowest possible price is listed on our products for all customers.

Can I cancel my order?

Unfortunately, once an order has been submitted we're unable to cancel it. If you would like to return your order when it arrives, please follow the returns process.

How long does delivery take?

We ship products from NZ and aim to deliver your product within 1-3 working days. However, some items may take more days due to some unforseen delay or issue - please allow for this when making your purchase.

Do you offer tracked shipping?

Yes, we send all our item by trace and trace service. Tracking details will be provided on request.

What do I do if my order doesn't arrive within the expected timeframe?

Please contct us if you do not receive your order within expected timeframe.

Do you offer tracked shipping?

Yes, all orders send out via track and trace service.

Can you combine postage?

Yes, you can add as many product into the cart and pay only one shipping per order

Are your items new?

Yes, all our items are new and unused.

Are your items authentic?

We can confirm that we source from reputable suppliers.

Can you give me more information about a product?

We will try to provide more information on request when possible.

Can you please provide additional photos of the item?

We will try to provide more photos if we can for perticular item/s.

If goods are faulty we will meet our obligations under the Consumer Guarantees Act but proof of purchase is required. Faulty goods must be returned to us as soon as possible.

Products must be returned with all accessories including their original packing materials, cartons and boxes.

Warranty cover does not include damage caused by operating the equipment in a way, which is outside the described instructions.

Warranty cover does not include damage caused by accidents, misuse, neglect and lack of maintenance, usual wear and tear, natural disaster or any other external causes.

If the item has been modified, changed or tampered with by a person (or persons) not authorized by the seller to provide service (which does not include standard periodic maintenance), in all such cases the warranty is considered void.

Warranty does not cover all consumable parts (and accessories) include but not limited to: carry bags, chair covers, boat covers, caravan covers, batteries, cables, chains, tubs, pads, nets, wheels, blades etc.

The final resolution on the returned product is sold at the seller's discretion. We may offer replacement parts to you or fit replacement parts once the fault/issue is ascertained or to the satisfaction of both parties, other alternatives may be offered.

The goods may need to be returned to resolve fault/issue where necessary.

Purchasing goods for business purposes, the Consumer Guarantees Act does not apply.

If you have any questions about our products or need assistance please email us - we will answer all enquiries within 1-3 business days.

Address: 13 Church Street, Onehunga, Auckland, 1061.