True Beauty

Rest assured, your order will be promptly dispatched within 48 hours of placing it. Anticipate delivery within 8 to 11 working days post-shipment for most regions. Each order is accompanied by a tracking number, empowering you to trace your package at every stage. For any inquiries regarding your order, please do not hesitate to reach out to us.

To initiate a return, kindly reach out to us within 7 days of receiving your order. Photos of the delivery packaging, delivery waybill label, delivery note, all sides of the product can best be accompanied to provide maximum efficiency for the process. Please note that opened or used products cannot be accepted for return, and all returned items must be in their original undamaged packaging. For fragrance or home scent purchases, please review your order carefully as these items are non-returnable due to international aviation regulations. Upon confirmation from our Customer Service team, please return the items via registered mail to the designated address provided.

We are committed to responding to all customer queries within 24 hours during the workweek. Should you have an outstanding inquiry surpassing this timeframe, please feel free to contact us again to ensure it receives the attention it deserves. Email: cs@aimco-trading.com