We only accept payment methods offered by Trade Me.

We offer a pickup service — you're welcome to collect your order directly from our store.

We offer reliable delivery through CourierPost. Shipping fees are based on the item type and destination: North Island -- Standard From $10 North Island -- Battery From $50 South Island -- Standard From $20 South Island -- Battery From $60

All orders are processed within 1–2 business days. We use CourierPost with signature-required next working day delivery for most areas of New Zealand. Please note that delivery to rural or remote addresses (RD) may take longer.

A tracking number will be provided once your order has been booked and will become active within 24 hours. You can use this number to track your parcel via the CourierPost tracking system.

Important Notes: CourierPost does not deliver to P.O. Boxes.

Please ensure that your shipping address is complete and accurate. If the address is incomplete and causes a re-delivery fee from the courier, this may be passed on to you.

We appreciate your attention to these details to help ensure smooth and timely delivery.

We’re here to help and want you to be completely happy with your purchase! Before placing your order, please double-check that the product is the right fit for your needs. If you’re unsure, feel free to use our online chat service — our friendly and knowledgeable team will do their best to help you find the right item.

As a general policy, we are unable to offer refunds or exchanges for change-of-mind purchases or if the wrong item was selected. For returns not related to faults or warranty issues, a restocking fee of 15% may apply, and return shipping and tracking are the buyer’s responsibility.

Once your return is received and inspected at our warehouse, we’ll process a refund for the product amount. Please note that original shipping costs are non-refundable, and refund processing times may vary depending on your bank or payment provider.

We kindly ask that you inspect your order upon delivery. If your item is damaged, faulty, or incorrect, please contact us right away — we’ll resolve the issue as quickly as possible.

How to Find the Right Product

Finding the right part is easy!

You can start by using our online search links to look up products by part number, vehicle make, or model.

1. Engine Oil, Transmission Fluid https://sct-oilfinder.sct-germany.de/SCTOilfinder/index.php?LE=EN&SPL=Mannol#Menu2
2. Air Filter, Oil Filter, Cabin Filter, Fuel Filter, Transmission Filter https://www.js-filter.com/catalogue#application-search
3. Brake Pad, Rotor, Drum, Shoe https://www.jnbk-brakes.com/catalogue/cars

If you’re unsure or can’t find what you need, our friendly online customer service team is here to help. They can access our professional parts database to assist you in identifying the correct product for your vehicle.

We're always happy to help you get exactly what you need — feel free to reach out anytime!

Contact Our Online Sales Team Whatsapp: 0224956283

Our Physical Store Location

Auckland Branch 39 Saleyards Road, Otahuhu, Auckland 1062 09 2700 2200

Hamilton Branch 36 King Street, Frankton, Hamilton North 3204 07 847 4039

Monday to Friday: 8:30 AM – 5:00 PM Saturday: 9:00 AM – 1:00 PM (Excluding public holidays)

We offer product warranties based on the warranty terms provided by our suppliers, which generally cover a period of at least 1 year. For battery products, we provide a 3-year warranty.

All warranty claims follow the same process. You’ll need to provide proof of purchase and return the product to our store. We will then send the item to the supplier for testing and verification. This process typically takes 1–2 weeks, but during public holidays (such as the Christmas period), it may take up to 4–6 weeks.

Thank you for your understanding and patience — we are committed to ensuring the quality and reliability of our products.