We accept payment by Pay Now. Payment instructions are automatically sent to you at the time of purchase all prices are in NZD.

Shipping from Australia to New Zealand is Free and takes approximately 2-5 business days, items will be shipped out within 1 business day of purchasing. We’ll send you a confirmation email with a Tracking Code to follow the progress of your parcel.

“ Currently we are offering free express postage to our Trademe customers. All you need to do is select the standard post option and your parcel will be sent out via express post usually taking 1-3 Business days ‘’

Returns Policy:

We offer a 30 day return policy if you are unsatisfied with your product. If an incorrect purchase has been made all postage costs are payable by the buyer and a 10% to 15% restocking fee will be taken from the final refund amount if you change your mind these same rules apply.

Warranty Policy:

The warranty period on all items commences from the date of purchase.

All claims for warranty must be made within the relevant warranty period, Buyer must return the product to auto8 for analyzing, buyer is responsible for all warranty claim shipping costs (including the sending of a new item). Items that are sent back for a claim must be accompanied with reason for return, contact details, eBay user name & copy of receipt as proof of purchase, failure to do so will result in delayed exchanges.

All warranty returns must be assessed (this could take from 3 to 19 business days), The warranty does not apply to failure or damage to the unit caused by incorrect or faulty fitment, contamination by foreign materials, any modifications made to the item by anyone other than an auto8 staff member or any abuse or misuse of our products will result in warranty rejection (this is determined at auto 8’s discretion).

All items that are returned for warranty will be tested then passed at the discretion of auto 8, warranted items are strictly exchange only, (a refund will not be given) In some cases auto 8 may repair the item. In no case shall auto 8 be responsible for any sequential costs including removal and re-fitment costs of the item.

For more details please contact us through Trademe messages or call us on 00 (61) 357216002.

Contact our Customer Service Team:

Send a question through the Trade Me messages or call us on 00 (61) 3 571 80112 with any questions you may have about our products we also offer complete before and after sales assistance. We’re available Monday to Friday, 9am to 5pm AEST.