Bedlinen N More uses Australia Post and New Zealand Post to deliver your goods. We offer free shipping countrywide to all addresses and post office boxes within New Zealand.

We strike to dispatch your goods within one to three business days upon receiving a cleared payment.

All our shipments have tracking numbers which are sent to you with our despatch confirmation email. Tracking numbers can be checked at http://www.nzpost.co.nz/tools/tracking. Upon delivery, the goods must be signed for. If a signature cannot be obtained at the time of delivery, a card will be left informing you of how to collect your parcel. Parcels will be held by each of the delivery services for their maximum hold time. However, should you not respond to their respective calling cards and the parcel is returned to us as unclaimed, postage charges will be payable for re-dispatch. Postage charges paid for the original dispatch are not refundable.

Please ensure you provide correct address including correct suburb, postcode, and phone number.

We are committed to 100% customer satisfaction. In an unlikely event if a product is damaged or not working properly, contact us to organise return or refund possibility. Please attach pictures of the fault so that the item can be assessed accordingly. If you have simply changed your mind, we will exchange the product if the goods are in the original unused condition with original packaging intact. The buyer is responsible for the return shipping to our warehouse in Australia and shipping cost for the replacement to NZ. If refund is requested instead, then our actual initial shipping cost would be deducted from your refund amount.

For health reasons, Pillows, Quilts, Protectors are not returnable.

We offer a 30-day return on most of our products.

Contact Information

Business address: 1 Wauchope Lane, Dandenong VIC 3175 Australia

Call us on: (+61) (3) 9792 1540 Mon-Fri 9.00am to 5.00pm AEST

Customer support: trademe@manchesterhouse.com.au