Payments options:

• Credit card (through Trademe PING)
• Internet banking or bank deposit

Combine shipping:

Please pay full shipping on the listing with highest individual courier fee; then choose combined shipping options on other listings.

Delivery:

If you pay by credit card, your payment will go through straight away. Otherwise it may take 1-2 business days for us to receive your payment. We will dispatch your order within two working days (except for public holidays) after receiving your payment. We will send a confirmation email to your Trademe email address once your parcel is on its way. If you have not heard from us within two working days, please send us an inquiry email and we will check your order for you. The target delivery time is the next working day for courier to non-rural, or 2-3 working days for courier rural delivery or standard post. Please also note that the courier does not work during weekends or public holidays.

We provide 30 day return-to-base warranty (unless stated otherwise) against manufacturing defects. The warranty policy covers the failure of components due to manufacturing defects, but not man-made damages or wear-out. Buyers pay freight to send back to us. Please choose carefully as we do not refund if you change your mind. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act.

Feedback Request

If there is any problem with your order, please send us an email with a detailed description. If possible please attach a photo so we can identify the cause of problem more easily. We appreciate if you can email us firstly before placing unpleasant feedback, so we can sort out the problem for you.