We accept payment by Pay Now and internet banking, eftpos and Qcard instore

Payment instructions are automatically sent to you at the time of purchase.

Please ensure that you use the auction number as a reference on bank deposits to avoid confusion.

__GST TAX INVOICES: __

We are a GST Registered Company and a GST Invoice will be provided with every sale.

All items are shipped from our Auckland New Zealand warehouse, please allow up to 3-7 working days for delivery. We courier deliver to any valid address. We cannot deliver to a PO Box. If delivering to a Company address please ensure the company name is included. A phone number is good too as sometimes couriers can’t find you.

All deliveries within New Zealand are by reputable couriers . Delivery is New Zealand and Australia wide. Shipping is calculated at the sale time and is “courier” charges; you are welcome to combine auctions to save freight.

Like our Items all packaging is specially designed to ensure safe, undamaged delivery.

Jansen is dedicated to your satisfaction. We welcome your communication at any time and look forward to being of service. Our policy is same day personal response to emails and questions, Monday – Friday. On weekends and public holidays they are answered as soon as possible.

Our feedback gives you good assurance about our products, and services. Thousands have purchased from us and you can learn a lot about us through their opinions. We will place a positive feedback for you once the payment is received and we will appreciate if you could do the same if you are satisfied with the product you receive.

If you are unsatisfied with your purchase, please contact us before placing a neutral or negative feedback. We will try our best to resolve the issue.

Your privacy is protected under the New Zealand Privacy Act.

Under no circumstances will we sell, rent or give private information including name, address, or email to third parties unless legally required to do so.

Jansen Limited

Opening Hours: Monday to Friday : 9am to 5pm Saturday: 10am to 2pm

Showroom: 624 Rosebank Road Avondale Auckland 1071

Phone: 0800 4 Jansen 09 3773663

G.S.T Number: 44-906-031