Jonvy Auto Accessories

Payments Method

Cash (Only for pick up customers) Internet banking Bank Deposit Credit Card (via Trademe PAYNOW service only) Eftpos

Layby

Layby is available only on specific products. Please ask before bidding

Pickups

Customers are welcome to pick up their purchase at our local physical store. Please do let us know in advance by phone, text, and or email.

G.S.T. Tax Invoices

We are a registered company and will provide a G.S.T. tax invoice. Receipts are not sent unless requested.

Shipping DAMAGE OR LOSS IN DELIVERY We cannot accept liability for goods damaged or lost in delivery however we would gladly help or offer advice within our ability, please do inform us of the incident immediately. We ship out your product as soon as we receive and confirm your payment. We aim to do this on the same day.

TRACKINGS OF PRODUCT Track and trace is available on all parcels. We have been keeping records in order for our customers so that if there are concerns about their product being misplaced or not arrived during delivery we have the relevant information to follow this up.

INSTALLATION SERVICES

We have a workshop just positioned right behind our store, where we offer a great range of professional installation services most commonly such as, car stereo and car alarm.

TRADEME FEEDBACK

We will place immediate feedback once the payment has been verified. We hope you would reply with a feedback to us once you have received your product.

Privacy Policy

All information that is discussed with you, associated with your purchase such as prices and offerings will be kept in the strictest confidence. We will not provide your details to any other party, unless required by law.

*Please call for the store to check for stock availability

NORTH SHORE BRANCH 42A Porana Road Wairau Valley, 0627 North Shore, Auckland.

Landline: (09) 4424489 Mobile: 021-488380

Opening Hours:

Monday to Saturday 9am-5pm

MANUKAU BRANCH 6c, Harris Road, East Tamaki 2013 Manukau

Landline:(09) 2714489 Mobile: 021-488320

Opening Hours:

Monday to Saturday 9am-5pm

HENDERSON BRANCH 4/18 Moselle Avenue, Henderson, Auckland 0610,

Landline:(09) 8354489 Mobile: 021-488340

Opening Hours:

Tuesday to Saturday 9am-5pm

Please read through our terms and condition prior to purchasing or placing a bid as all sales are final and non-refundable. If you require any further information or wish to clarify any points, please do not hesitate to contact us. We will be glad to assist you in anyway possible.

• Please conclude any clarification prior purchasing or bidding as all sales are final and non-refundable
• We will not refund if:

• You simply 'change your mind'
• Item was 'not what you expected it to be' or 'not what you imagined it to be

• Items are sold as is Sale / Clearance Items
• If there's any dispute, we will handle the situation fairly into a win win situation
• Customers are entitled to a full refund if product received is not as described on auction page
• We will post a positive feedback for every successful transaction
• Please email us to resolve any dispute prior posting a negative or neutral feedback, we consider the transaction finalized once a negative feedback is posted. Further assistance or facility will automatically be withdrawn
• Customers are required to report to us any defective product between 7 days from date of received
• We will replace a brand new unit with shipping at our cost for DOA product (Dead on Arrival)
• All our product comes with 1 year manufacturer / distributor warranty (Otherwise stated no warranty)
• Customers are required to ship the product back to us for any claims of warranty (at customer's cost)
• We will inspect all returned products. If product found to be defective due to improper installation or misuse, the warranty coverage will be decline automatically